The ticket number is used for Germany-wide control and is independent of the subscription number issued by LVB. No second D-Ticket was purchased as a result.
Archives: FAQ
Do I have to complete my profile in LeipzigMOVE to be able to retrieve my Deutschland-Semesterticket?
No, you do not need to complete your profile in LeipzigMOVE. To access the Deutschland-Semesterticket, all you need is an L-Login consisting of an e-mail address and password.
With a completed profile, you also have the option of using offers such as bike sharing, e-scooters, car sharing, cabs or Bike+Ride.
I am studying at HHL, HMT or iba Leipzig and would like to add my Deutschland-Semesterticket to LeipzigMOVE.
There is a special solution for students of HHL, HMT and iba Leipzig for the summer semester 2024. You will receive an email from Leipziger Verkehrsbetriebe with your contract number. You can use this contract number to retrieve your ticket via LeipzigMOVE.
Follow these steps to add your Germany semester ticket:
Log in with your LeipzigMOVE account or register with an L-Login (e-mail address and password).
Go to "Subscriptions & bookings" in the side menu.
Click on the "Add D-ticket" button and select the option "Add existing D-ticket".
Now enter your contract number, your first and last name in the same way as in the e-mail with your contract number and your date of birth.
Click on "Add D-ticket".
You can then find your Deutschland-Semesterticket under "Subscriptions & Bookings" or as quick access on the start page of the LeipzigMOVE app.
How can I retrieve my Deutschland-Semesterticket via LeipzigMOVE?
Students of Studentenwerk Leipzig can access their Deutschland-Semesterticket via LeipzigMOVE and add it to the app. To be able to add the ticket, you must be registered with LeipzigMOVE and have an L-Login.
Follow these steps to add your Germany semester ticket:
Log in with your LeipzigMOVE account or register with an L-Login (e-mail address and password).
Go to "Subscriptions & bookings" in the side menu.
Click on the button "Add D-Ticket" and select the option "Add D-Semesterticket".
Choose your university.
Log in with your university login and agree to the transfer of data to LeipzigMOVE.
Check your name details and add your date of birth.
Click on "Add D-Ticket" and have your personalized semester ticket issued.
You can then find your Deutschland-Semesterticket under "Subscriptions & Bookings" or as quick access on the start page of the LeipzigMOVE app.
Do I automatically cancel my D-Ticket subscription if I delete my customer account in LeipzigMOVE?
No, your D-Ticket travelcard must also be canceled in the customer portal.
Can I add my D-Ticket to LeipzigMOVE even if I have not purchased it from LVB?
No, this is not possible. Only D-Tickets purchased from LVB can be used with MOVE.
Can I also add subscriptions other than the D-Ticket in LeipzigMOVE?
No, unfortunately it is not yet possible to store other ABO types (e.g. ABO Basis).
Can I also add another person's D-ticket to my MOVE account?
No, you can only add one D-ticket to a MOVE account. If you have already added your own ticket, you cannot add any more.
Can I also use bike & car sharing with the D-Ticket?
No, the D-Ticket is only valid for public transport. For bike & car sharing, as well as all other LeipzigMOVE offers, you can simply sign a MOVE or MOVE+ contract under "Complete profile" and start riding immediately.
Why can't I see my D-ticket for the coming month in the app yet?
Unless you have canceled it, your D-Ticket will automatically be converted to a D-Ticket for the new month at the end of the month. This happens automatically and you don't have to do anything.
