Archives: FAQ
Can I earn points with BonusMOVE using the mobility budget?
Yes, you will earn points in the BonusMOVE bonus program for your bookings, even if payment is made through the mobility budget. Please register for BonusMOVE in the app first. From now on, you will collect points and rewards with every use of a means of transport in LeipzigMOVE. You can redeem these for coupons with partners all over the city. You can find more information about BonusMOVE at leipzig-move.de/bonusmove.
Do I need an extra app for the mobility budget?
No. Everything runs through the LeipzigMOVE app.
Do I have to pay taxes on the mobility budget?
The mobility budget can be considered a benefit in kind. It is processed through your employer.
How do I get a mobility budget?
Your employer must provide the offer. Simply approach your company about it.
What is a mobility budget?
The mobility budget is a monthly allowance from your employer that you can flexibly use for your everyday journeys. You can use this budget directly in the LeipzigMOVE app for various means of transport.
I don't have a smartphone. How can I still buy discounted tickets?
With our ABO Flex, you can also buy reduced tickets without a smartphone:
When ordering ABO Flex, you will receive your chip card. With this card, you can purchase your single tickets, short-distance tickets, and extra tickets at the ticket machines in the vehicles or at the stops, as well as at our service centers.
Important: The chip card does not include independent travel authorization, but rather authorization to purchase reduced single tickets. The chip card is valid only in conjunction with a valid ticket.
Are the reduced tickets transferable?
Your with LeipzigMOVE+ Purchased reduced single tickets, short-distance tickets, and extra tickets are non-transferable to other persons. Therefore, please always have your smartphone and an official photo ID ready.
How does payment work with LeipzigMOVE+?
With LeipzigMOVE+ buy your discounted public transport tickets directly in our app LeipzigMOVE. Also your sharing offers as well as Flexa you book directly in the app.
Payment of the base fee is monthly, and payment for tickets and sharing offers is in real-time. Various payment options are available for this:
- PayPal
- Klarna Pay Now
- Credit card (Visa and Mastercard)
- Google Pay
- Apple Pay
How do I buy my tickets with LeipzigMOVE+?
With LeipzigMOVE+, you can conveniently purchase your discounted single tickets, short-trip tickets, and extra tickets in our LeipzigMOVE app. The reduced price will be automatically displayed to you.
Where can I book LeipzigMOVE+?
Your LeipzigMOVE+ order in our LeipzigMOVE app during the registration process. If you have already registered in LeipzigMOVE, you can LeipzigMOVE+ also about the Form with yours LeipzigMOVE-Enter your contract number. You can find it in the LeipzigMOVE app under "Profile" in the main menu, or on your most recent bill.
