Further functions

Bike+Ride are bicycle parking spaces that offer you the opportunity to park your bicycle safely. Depending on the location of the Bike+Ride facility, one of the following types of facility is available:

• Bicycle garage
• Bicycle box

You will receive a personal access code for the desired rental period, with which you can use the bike box or garage.

One Bicycle garage It has a central access point for all users. Within the facility there are individual parking spaces. The users of the facility have individual access credentials to open the facility.

Bike boxes possess multiple separate individual parking spaces. Each of the individual boxes has its own door and can be opened and closed individually. Each user has individual access credentials with which they can open only their bicycle box.

To book a bike parking spot, you need a LeipzigMOVE account. You can find out how to register an account in our FAQs under the question „How do I register?. If you already have a LeipzigMOVE account, you can book your bike parking space as follows:

1. On the LeipzigMOVE app's home screen, click the Bike+Ride tile.
2. Then select the location where you would like to book a parking space from the list of available bike boxes and garages.
3. In the next step, you can select the rental period and, if applicable, a parking space within the bike box.

Complete the booking.

You will then receive the access details for your parking space in LeipzigMOVE. You can open the bicycle box or garage with the QR code.

In principle, rental is possible on a daily, weekly, monthly and annual basis. Please note, however, that we have only activated a certain number of pitches at the facilities for short-term bookings.

The bicycle must not exceed the following dimensions:

• 1.16 m high
• 1.98 m long
• 0.80 m wide
• 55 mm tire width

If available, bicycles on the upper parking level may weigh a maximum of 18 kg.

Booking and Payment Book and pay for a parking space for the desired period directly in the LeipzigMOVE app via the map or via the "Bike+Ride" tile. You will immediately receive your personal access data directly in the app.

Open with QR code Hold the QR code in the app up to the scanner above the number pad. The door will open. Before the first time you open it, you’ll need to take an extra step: Press the # button before scanning the QR code. This also applies after you’ve extended your parking spot in the app.

Open by numeric input You can also open the facility without a QR code. To do this, simply enter the box number and the PIN one after the other without the area code. The following steps must be performed before each first opening. This also applies after you have extended your parking space in the app:

• Press the # button
• Expiration Date, e.g. 20230815
• Input „Box Number“, e.g. 002
• PIN, e.g., 1234
• Checksum, e.g. 54321

You can find your personal login details in the app under the QR code by clicking „Open parking space without QR code.“.

During the rental period, you can open and close the door as often as you like with your access credentials.

The upper boxes are equipped with a rail that can be pulled out and folded down. The bike is placed on this rail and the rail is lifted. The bike is firmly anchored in the rail using a corresponding device.

Please note that parking an e-bike/pedelec in the upper area of the boxes is not possible at every location due to the weight. This depends on the type of facility on site. The exact details can be found in the information texts for the individual locations.

You can extend an active booking at any time. To do this, use the LeipzigMOVE app and call up your current booking. Here you will find the option to extend your booking. Select the desired extension period and complete the booking process.

No, you cannot end your booking early.

No, your bike is not automatically insured. Leipziger Verkehrsbetriebe (LVB) GmbH is not liable for stolen bicycles, objects or other damage. Please always make sure to lock your bike despite the protected parking location.

The door of the bike box does not open automatically. Once your booking has expired, the parking space is released again and can be booked by other users. If the bike is still in the bike box at this time, it can be found by the next tenant.

As long as no other user has booked, the door to your parking space can be opened again after the rental period has expired.

If your bicycle is blocking a parking space, we reserve the right to clear the space and charge you for the costs incurred. Therefore, please always pick up your bicycle on time or extend your booking.

In rare cases, a bike box or bike garage may not open due to vandalism or technical malfunctions. In this case, please contact our customer service directly and explain your issue. Our customer service can be reached at the following phone number: 0341/492-1000 or by email at verkehrsbetriebe@L.de to reach us. We will then find a solution together with you.

If you caused an emergency opening through your own fault, according to our General Terms and Conditions (GTC) the resulting fees.

This case can occur if the previous user of the parking space does not pick up their bicycle before their booking expires. If your booked parking space is occupied, please contact our customer service directly. If another parking space is available at your desired location, you can book it via the LeipzigMOVE app. The rental fee for the first booking will be refunded. You can reach our customer support at the phone number 0341/492-1000 or by email at public.transport@L.de.