Archives: FAQ
Do I have to pay anything?
Usage is via your budget. Your private payment method will only be used for additional costs, for example, if your budget is used up or if there are additional fees for incorrectly parked Nextbikes or e-scooters. In the side menu, you'll find an overview of how much budget you have left for the specified period.
How to register for the mobility budget in LeipzigMOVE?
- Log in to LeipzigMOVE or register with your private email address.
- Activate your mobility budget in the side menu under „Mobility Budget.“.
- There, you'll enter your company email address to unlock your mobility budget.
- Confirm the email with the verification link in your company email address.
- Deposit your private payment method in the app for additional costs, e.g., for incorrectly parked Nextbikes and e-scooters or if your budget is used up
What means of transport are included in the mobility budget?
The mobility budget in LeipzigMOVE applies to the following offers:
- Public Transport (Bus, Tram, Suburban Train, Flexa)
- E-scooter sharing
- Bike sharing
- Cab
- Bicycle boxes and garages
ImportantABOs like LeipzigMOVE+ cannot be paid for with the mobility budget. However, you can sign up for a private LeipzigMOVE+ contract and use the mobility budget to pay for the discounted tickets in the app. The monthly base fee for LeipzigMOVE+ will be charged to your private payment method.
Who should consider LeipzigMOVE+?
LeipzigMOVE+ is particularly worthwhile for regular users in Leipzig, commuters without a classic subscription, and occasional drivers with multiple trips per week. LeipzigMOVE+ becomes worthwhile for you starting from the 5th single trip per month.
What exactly is LeipzigMOVE+
If you’d like to buy your tickets in Leipzig with a discount of up to 50%, you can sign up for LeipzigMOVE+ when you complete your profile. For €7.30 per month, you’ll receive single-ride tickets, short-distance tickets, and extra tickets in Leipzig’s fare zone 110 at half price, as well as discounted fares throughout the entire MDV area (in accordance with MDV fare regulations for ABOFlex).
What is the difference between LeipzigMOVE and LeipzigMOVE+?
LeipzigMOVE is the mobility platform of Leipziger Verkehrsbetriebe (LVB). With it, you can plan connections, buy tickets, use sharing offers, and combine different means of transport. It is possible to conclude a LeipzigMOVE contract free of charge.
LeipzigMOVE+ is LeipzigMOVE's paid membership plan. For €7.30 per month, you get up to a 50% discount on public transportation tickets and additional benefits through the BonusMOVE rewards program.
Which payment methods are accepted in LeipzigMOVE?
You have the option to pay with the following payment methods in LeipzigMOVE:
- PayPal
- Credit Card (Visa and Mastercard)
- Klarna Pay Now (pay now - direct debit via Klarna)
- Google Pay
- Apple Pay
Can I use LeipzigMOVE without a subscription?
Yes, you can also use LeipzigMOVE without a subscription. With a simple L-Login, you can:
- Search for connections
- Get schedules
- Buy public transport tickets
- Book a flexa
If you wish to utilize additional services such as bike sharing, e-scooter sharing, check-in/check-out, taxis, or bike+ride, you must complete your profile and sign a LeipzigMOVE contract. The LeipzigMOVE contract is free of charge and is not a subscription.
An additional, paid subscription like LeipzigMOVE+ or a Deutschlandticket is not mandatory for this.
Does LeipzigMOVE only work in Leipzig?
No, LeipzigMOVE doesn't just work in Leipzig, but throughout the entire area of the Central German Transport Association (MDV).
This includes, but is not limited to, connections and offers in:
- Leipzig (Zone 110)
- Halle (Saale)
- Leipzig District
- Nordsachsen
- Altenburger Land
- further regions within the MDV area
However, available sharing offers may vary by region. You can plan and book public transport connections within the MDV area at any time via LeipzigMOVE.
Can I combine multiple modes of transport in one route?
Yes, LeipzigMOVE is a multimodal mobility platform. You can flexibly combine different modes of transport, such as tram + e-scooter or Flexa + bikesharing.
The app shows you suitable connections, including transfers and alternative mobility options. This way you can conveniently plan, book, and pay for your entire route in a single app.
