No, because you are not allowed to leave an e-scooter opened with your account to another person.
Archives: FAQ
What happens if my cell phone goes off - can I continue driving?
As a customer, you are obliged to carry a valid ticket. If you do not have your chip card with you and cannot show a D-Ticket in LeipzigMOVE, you will not be able to continue your journey.
If I have my D-ticket in LeipzigMOVE, do I still have to carry the chip card with me?
It is not necessary to carry the chip card for the D-Ticket. The D-Ticket in MOVE in conjunction with a valid ID document is sufficient as authorization to travel.
Can I also buy the D-Ticket in LeipzigMOVE?
No, but you can access the customer portal via "Buy ticket" under "Subscriptions" to order your D-Ticket there.
Is there a blood alcohol limit?
Riding the e-scooter under the influence of alcohol, drugs or medication is prohibited. It impairs your sense of balance, your reaction time and your judgment. This puts you and other road users at risk.
How long can I drive?
The maximum rental time including the paused time is 60 minutes. After that, the ride ends automatically. If you do not move the Voi e-scooter for 10 minutes or the TIER (dott) e-scooter for longer than 30 minutes, the ride will also end automatically.
What should I do in the event of an accident, a stolen e-scooter or damage?
Please report any accidents, collisions, damage, bodily injury, stolen or lost vehicles to the LeipzigMOVE hotline at E-Scooter (+49 341 492 1000). In the event of damage, you must contact us by telephone to find out whether you can continue your journey.
You must also report an accident involving personal injury, property damage or other damage to third parties to the local police immediately. This also applies if the vehicle was stolen while you were driving.
How do I operate the e-scooter?
- To get going, stand on the e-scooter with one foot and push off with the other.
- Press the accelerator lever on the handlebars down with your right hand to pick up speed.
- Release the lever or carefully apply the handbrake on the left or right to slow down the e-scooter.
- Use the indicators on the right and left to show other road users where you are going.
- Put the e-scooter back on the stand when you have finished your ride.
How do I start and end a journey?
To start your ride, scan the QR code on the handlebars or enter the multi-digit code manually in the app and tap on "Start rental". The e-scooter is ready to go.
Make sure that your chosen e-scooter is fully functional to ensure a safe ride. If the e-scooter is damaged, please report this damage to the LeipzigMOVE hotline at E-Scooter (+49 341 492 1000). Customer support will let you know whether the e-scooter is still roadworthy.
To end the journey, park the e-scooter properly in a marked parking space, tap on "End" in the bottom right-hand corner of your active booking and then on "End journey". If you have any problems ending the ride, please call the LeipzigMOVE hotline at E-Scooter (+49 341 492 1000).
Do I need a driver's license?
No, you do not need a driver's license to ride an e-scooter (scooter) in Leipzig. However, to be able to rent an e-scooter from LeipzigMOVE, you must be at least 18 years old. Also make sure that you are fit to drive.
