Yes, up to six people can ride Flexa at the same time. You can increase the number of people up to six during the booking process.
Archives: FAQ
How can I use my Deutschlandticket in LeipzigMOVE?
You can add your D-Ticket to your MOVE account in LeipzigMOVE and use it as a travel authorization. The D-Ticket will then be displayed at the bottom of the screen and can also be found under "Travelcards & bookings" in the side menu.
Can I purchase tickets for a later date?
No, your tickets are always valid immediately after purchase. The only exceptions to this are our tourist products LeipzigCard and LeipzigRegioCard as well as the Hopperticket on weekdays, which can only be used from 9 am.
Can I buy tickets for other people?
Yes, you can. Please click on the name written in orange in the ticket purchase process. You will then be taken to an input screen where you can enter the personalization for the desired person.
Can I buy several tickets at once?
No, you can only buy one ticket at a time. However, you can complete the purchase process several times in succession to obtain the desired number of tickets. Please note: LeipzigMOVE+ tickets and season tickets are personal and must be personalized with the passenger's name.
Where can I buy short-haul tickets?
You can purchase short-distance tickets either directly via the "Buy ticket" button or via the connection information (click on your desired connection -> "Buy ticket"). To ensure that you can only buy a short-distance ticket for those routes that are intended for this purpose, you must always enter the specific start and destination stops of your desired connection.
Can I travel without a valid ticket if LeipzigMOVE cannot offer me a ticket purchase?
No. As the app is linked to a large number of different systems in the background, it can happen that individual systems are temporarily unavailable. In these cases, we will do our best to provide you with the full range of services as quickly as possible. Until then, however, you will have to purchase a valid ticket via our other sales channels.
Why do I have to create an L-Login before I can buy tickets?
If you lose your cell phone, thanks to registration we can assign your purchased tickets (e.g. weekly or monthly passes) and reissue them. If something doesn't work in your app, for example if you have problems buying tickets, we can also help you better and solve problems more specifically. Registration also allows you to view your past bookings and thus have an overview of them.
I have booked my Flexa trip. When exactly do I have to be ready?
In your booking request under departure time, enter the latest time you would like to be picked up. You will receive a push message about five minutes before the journey telling you exactly when your departure time is. Flexa can pick you up up to a quarter of an hour before your latest departure time.
I would like to book a Flexa on several days at the same time. How can I do that?
You can select "Multiple trips" during your booking request and select all the days on which you would like to be picked up at your stop at this time. You can do this up to seven days in advance.
