Yes, you can rent up to four Nextbikes at the same time via LeipzigMOVE.
Archives: FAQ
How can I rent a bicycle parking space?
To book a bicycle parking space, you need a LeipzigMOVE account. You can also find out how to register an account in our [FAQs]. If you already have a LeipzigMOVE account, you can book your bicycle parking space as follows:
- Click on Bike+Ride on the start page of the LeipzigMOVE app.
- Then select the location where you would like to book a parking space from the list of available bike boxes and garages.
- In the next step, you can select the rental period and, if applicable, a parking space within the bike box.
- Complete the booking.
You will then receive the access data for your parking space in the LeipzigMOVE app. You can use the QR code to open the bike box or garage.
For how long can I rent a bicycle parking space?
In principle, rental is possible on a daily, weekly, monthly and annual basis. Please note, however, that we have only activated a certain number of pitches at the facilities for short-term bookings.
What is the difference between bicycle garages and bicycle boxes?
A bicycle garage has central access for all users. There are individual parking spaces within the facility. The users of the facility have individual access data to open the facility.
Bicycle boxes have several separate individual parking spaces. Each of the individual boxes has its own door and can be opened and closed individually. Each user has individual access data with which they can only open their own bike box.
What is Bike+Ride?
Bike+Ride are bicycle parking spaces that offer you the opportunity to park your bicycle safely. Depending on the location of the Bike+Ride facility, one of the following types of facility is available: * Bike garage * Bike box For the desired rental period, you will receive a personal access code with which you can use the bike box or garage.
I have problems opening / closing the nextbike.
By clicking on "Start rental", the lock on the rear wheel of the bike opens automatically. If this is not the case, shake the bike a little until the lock pops open and/or click on "Open lock" again in the app. When you have reached your destination, lock the bike by pushing the lock lever down in the direction of the arrow until it clicks into place. The beep signals that the bike has been successfully locked. This may take a few seconds - please wait for this so that you can be sure that the return was successful. Check the completion of the ride in the app.
Where can I park the nextbike after use?
You can only return the bike within the zones marked on the map (in Leipzig: blue/pink shading) and stations. If you place the bike in a blue zone or station, there are no additional charges and you only pay for the time units used. Returning the bike in the pink zone will cost you an additional €1. You should avoid parking your bike completely outside the zones - unfortunately we have to charge at least €20 extra for this. Service prices may vary in other cities. Please note: cargo bikes have slightly different conditions. Take a look at these under 6.5 and 6.6.
How much does bike sharing in LeipzigMOVE cost?
Bikesharing is billed in 15-minute units - every unit or part thereof counts. One unit costs €1. For example, if you cycle for 45 minutes, you pay €3 for your ride with LeipzigMOVE. Service fees may apply if you return the bike in the pink zone (€1 in Leipzig) or outside the business area (min. €20 in Leipzig). Service prices may vary in other cities. Please note: cargo bikes have slightly different conditions. Take a look at these under 6.5 and 6.6.
Where can I find my subscription number?
You can find the subscription contract number on your contract documents or in the customer portal at: www.abo.l.de.
How exactly can I add my D-Ticket to LeipzigMOVE?
To add the D-Ticket to LeipzigMOVE, simply click on "Add D-Ticket" under "Subscriptions & Bookings". If you already have a MOVE or MOVE+ contract and have purchased your Deutschlandticket in the same name, your D-Ticket will automatically be added to your account. If the automatic addition did not work, you can also add the D-Ticket manually. Please have your subscription contract number ready. If you have any problems, please contact our support team at https://leipzig-move.de/kontakt
How can I use my Deutschlandticket in LeipzigMOVE?
You can add your D-Ticket to your MOVE account in LeipzigMOVE and use it as a travel authorization. The D-Ticket will then be displayed at the bottom of the screen and can also be found under "Travelcards & bookings" in the side menu.
