Archives: FAQ
When and where does Flexa travel?
Flexa is available for you in North, Southeast, West and Southwest.
Monday to Sunday from 4:30 am to 1 am
In the service area, it is possible to travel from Flexa stops to transfer stops or between the individual stops. You can find the position of the Flexa stops on the map. However, you can enter any address when booking - the next stop will be determined automatically and the exact position will be displayed with a description of the location when booking.
How can I book trips?
For the first trip, you register once in LeipzigMOVE. After that, all you have to do is enter your desired pick-up point and destination before each journey - Flexa will take you there quickly and conveniently. You can enter any point in Leipzig or in the MDV area as your start or destination - Flexa will organize the optimal combination of Flexa and public transport via one of the transfer stops.
For spontaneous bookings, the Flexa vehicle will arrive at your desired Flexa stop after a short journey or you can reserve your Flexa vehicle for a later desired time up to seven days in advance. You will find out the exact pick-up time at the time of booking.
What can I use Flexa for?
Flexa offers an ideal link to public transport (streetcar, bus and S-Bahn). Whether for business or pleasure, Flexa travels to numerous transport hubs, from where you can easily travel on to neighboring districts, Leipzig city center or the entire MDV area.
How old do I have to be to use LeipzigMOVE?
There is no age limit for using the transport information service. If you want to create a LeipzigMOVE account, you must be at least 18 years old.
How can I use my ABO Flex contract in LeipzigMOVE?
With your ABO Flex contract, you can still obtain your discounted tickets from ticket machines and at our service points and LVB service centers. It is therefore no longer possible for ABO Flex users to purchase discounted tickets in the LeipzigMOVE app.
How can I upgrade to LeipzigMOVE+ as a LeipzigMOVE customer?
Please use our form on leipzig-move.de/offers/ and enter your e-mail address and the six-digit customer contract number of your LeipzigMOVE contract. You can find this in the LeipzigMOVE app in the main menu under Profile or on your last invoice. You will then receive a confirmation email from us.
What is LeipzigMOVE+?
If you want to buy your tickets in Leipzig with a discount of 50 %, you can opt for LeipzigMOVE+ when completing your profile. You pay €7.30 per month and receive one-way tickets, short-distance tickets and extra tickets in fare zone 110 Leipzig for half price (according to MDV fare conditions for ABO-Flex).
How do I register?
You can register in the LeipzigMOVE app by creating an L-Login with your e-mail address and password. You will then be able to buy tickets for public transport (including Flexa use).
If you would also like to use all other mobility services, simply complete your profile (full registration) and you can also use LeipzigMOVE for bike sharing, scooter sharing and car sharing as well as cab rides through the city or book bike boxes for your own bike at S-Bahn stations.
Who are the LeipzigMOVE mobility partners?
The mobility offer currently comprises the services of the following partners:
- Public transport tickets and information - Mitteldeutscher Verkehrsverbund (MDV) incl. Leipziger Verkehrsbetriebe (LVB) GmbH
- Car sharing (currently not available)
- Bikesharing - nextbike
- Cab - 4884 Radio cab
- E-scooter - dott and Voi.
What is LeipzigMOVE and what can I use it for?
LeipzigMOVE is a multimodal mobility app for Leipzig and the MDV area that bundles various transport services under one roof. LeipzigMOVE offers you everything in one app - from simple connection information, public transport ticket purchases, Flexa rides, bike, car and e-scooter sharing offers as well as Bike+Ride and cab bookings. No matter which means of transport you choose, plan, book and pay for your route conveniently with LeipzigMOVE.
