{"id":1321,"date":"2025-01-29T19:48:45","date_gmt":"2025-01-29T18:48:45","guid":{"rendered":"https:\/\/leipzig-move.de\/?page_id=1321"},"modified":"2026-08-03T10:37:43","modified_gmt":"2026-08-03T08:37:43","slug":"ueber-uns","status":"publish","type":"page","link":"https:\/\/leipzig-move.de\/en\/ueber-uns\/","title":{"rendered":"About us"},"content":{"rendered":"<section class=\"gb-container gb-container-4296e993\">\n\n<div class=\"wp-block-cover\"><img alt=\"Eine Stra\u00dfenbahn in Leipzig mit LeipzigMOVE-Werbung f\u00e4hrt durch das Stadtgebiet. Die Bahn ist bunt gestaltet und zeigt Werbebotschaften wie \u201eDein MOVE durch Leipzig\u201c und \u201eDeine App. Dein Weg.\u201c Im Hintergrund sind Stadtgeb\u00e4ude und B\u00e4ume zu sehen.\" loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1440\" class=\"wp-block-cover__image-background wp-image-7816\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/ueber-uns.avif\" data-object-fit=\"cover\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/ueber-uns.avif 1920w, https:\/\/leipzig-move.de\/wp-content\/uploads\/ueber-uns-900x675.avif 900w, https:\/\/leipzig-move.de\/wp-content\/uploads\/ueber-uns-768x576.avif 768w, https:\/\/leipzig-move.de\/wp-content\/uploads\/ueber-uns-1536x1152.avif 1536w, https:\/\/leipzig-move.de\/wp-content\/uploads\/ueber-uns-16x12.avif 16w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"gb-container gb-container-773dbc12 o-anim-offset-0.1px\">\n<div class=\"gb-container gb-container-872d9fd7 animated fadeInUp slow\">\n\n<h1 class=\"gb-headline gb-headline-12869412 gb-headline-text\">About us<\/h1>\n\n\n\n<p class=\"gb-headline gb-headline-c618fae0 gb-headline-text\">LeipzigMOVE is a product of LVB and combines all mobility services in Leipzig. We are thus promoting the mobility of the future and promoting sustainable alternatives in urban transport.<\/p>\n\n<\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"gb-container gb-container-b2a69985 scroll-icon-bottom\">\n\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 117.178 162\">\n    <path d=\"M58.593 0A58.59 58.59 0 0 0 0 58.59c0 32.352 52.93 100.406 52.93 100.406a6.837 6.837 0 0 0 11.323 0s52.925-68.054 52.925-100.406A58.583 58.583 0 0 0 58.594 0\" fill=\"#fbc10f\"\/>\n    <path d=\"M78.38 74.312 62.349 89.626a4.943 4.943 0 0 1-6.84 0L39.416 74.312a4.515 4.515 0 0 1 0-6.6 5.05 5.05 0 0 1 6.9 0l7.7 7.359V41.94a4.891 4.891 0 0 1 9.771 0v33.135l7.7-7.359a5.05 5.05 0 0 1 6.9 0 4.515 4.515 0 0 1 0 6.6Z\" fill=\"#fff\"\/>\n<\/svg>\n\n<\/div>\n<div class=\"gb-shapes\"><div class=\"gb-shape gb-shape-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><\/div><\/section>\n\n<div class=\"gb-container gb-container-9194968f gbp-section\" id=\"vision\">\n<div class=\"gb-container gb-container-19a7e17d animated fadeInUp slow o-anim-offset-5% gbp-section__inner\">\n\n<h2 class=\"gb-headline gb-headline-fe172a12 gb-headline-text\">Our vision<\/h2>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-beb433d8\">\n<div class=\"gb-grid-column gb-grid-column-c2d6951c\"><div class=\"gb-container gb-container-c2d6951c\">\n\n<p class=\"has-medium-font-size wp-block-paragraph\">\"LeipzigMOVE: We are shaping the future of urban mobility - seamless, sustainable and user-friendly. Our goal is to make Leipzig a more liveable city by connecting people with each other and with the city in a simple way. With an app that integrates all modes of transport, we are promoting a sustainable mobility culture and giving everyone the freedom to get around easily and in an environmentally conscious way.\"<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-eb4b22ca\"><div class=\"gb-container gb-container-eb4b22ca\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-1\">Core aspects of the vision:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Seamless mobility:<\/strong> All means of transportation in one app - from public transport to bicycles and car sharing to e-scooters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sustainability:<\/strong> Promotion of environmentally friendly mobility options to support the achievement of the city's climate protection goals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mobility stations as hubs:<\/strong> Strategically placed mobility stations connect different modes of transportation and offer user-friendly services such as charging stations and parking facilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The city as a living space:<\/strong> By promoting alternative mobility solutions, traffic areas are used more efficiently, noise pollution is reduced and more space is created for green areas, meeting places and sustainable urban development.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Integration and innovation<\/strong>Continuous further development of the platform with new technologies and services.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-7fd5a306 gbp-section\" id=\"partner\">\n<div class=\"gb-container gb-container-ac098df0 scroll-icon-top\">\n\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 117.178 162\">\n    <path d=\"M58.593 0A58.59 58.59 0 0 0 0 58.59c0 32.352 52.93 100.406 52.93 100.406a6.837 6.837 0 0 0 11.323 0s52.925-68.054 52.925-100.406A58.583 58.583 0 0 0 58.594 0\" fill=\"#fbc10f\"\/>\n    <path d=\"M78.38 74.312 62.349 89.626a4.943 4.943 0 0 1-6.84 0L39.416 74.312a4.515 4.515 0 0 1 0-6.6 5.05 5.05 0 0 1 6.9 0l7.7 7.359V41.94a4.891 4.891 0 0 1 9.771 0v33.135l7.7-7.359a5.05 5.05 0 0 1 6.9 0 4.515 4.515 0 0 1 0 6.6Z\" fill=\"#fff\"\/>\n<\/svg>\n\n<\/div>\n\n<div class=\"gb-container gb-container-b70cc425 animated fadeInUp slow o-anim-offset-5% gbp-section__inner\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-59cea185\">\n<div class=\"gb-grid-column gb-grid-column-802a95ab\"><div class=\"gb-container gb-container-802a95ab\">\n\n<h2 class=\"gb-headline gb-headline-2e97d6e0 gb-headline-text\">Our partners<\/h2>\n\n\n<div class=\"gb-container gb-container-64fe5ca3\">\n\n<p class=\"wp-block-paragraph\">From A to B with the mobility service of your choice.<br>These partners make your MOVE through Leipzig easier and more flexible than ever before.<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e3d6f80d\"><div class=\"gb-container gb-container-e3d6f80d\">\n\n<figure class=\"gb-block-image gb-block-image-1adaf449\"><img loading=\"lazy\" decoding=\"async\" width=\"1570\" height=\"465\" class=\"gb-image gb-image-1adaf449\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/Logo-LVB-1-png.avif\" alt=\"\" title=\"Logo LVB\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/Logo-LVB-1-png.avif 1570w, https:\/\/leipzig-move.de\/wp-content\/uploads\/Logo-LVB-1-900x267.avif 900w, https:\/\/leipzig-move.de\/wp-content\/uploads\/Logo-LVB-1-768x227.avif 768w, https:\/\/leipzig-move.de\/wp-content\/uploads\/Logo-LVB-1-1536x455.avif 1536w\" sizes=\"auto, (max-width: 1570px) 100vw, 1570px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">LVB<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shaping the mobility of the future, advancing the transport transition, strengthening sustainability: as Leipzig's public transport operator, we have a responsibility to get people to their destinations safely, quickly and comfortably. With bus, train &amp; the Flexa on-demand service anyway, but even more individually with LeipzigMOVE.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-16d88181\"><div class=\"gb-container gb-container-16d88181\">\n<div class=\"gb-container gb-container-7a983150\">\n\n<figure class=\"gb-block-image gb-block-image-dea6b612\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"360\" class=\"gb-image gb-image-dea6b612\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-nextbike-png.webp\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-nextbike-png.webp 1200w, https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-nextbike-900x270.webp 900w, https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-nextbike-768x230.webp 768w, https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-nextbike-18x5.webp 18w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-large is-style-rounded\"><img alt=\"Ein Mann mit Hut sitzt entspannt auf einem Fahrrad in einem gr\u00fcnen, urbanen Umfeld und h\u00e4lt ein Smartphone in der Hand.\" loading=\"lazy\" decoding=\"async\" width=\"2037\" height=\"1440\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-fahrrad-q-2037x1440.webp\" class=\"wp-image-2672\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-fahrrad-q-2037x1440.webp 2037w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-fahrrad-q-900x636.webp 900w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-fahrrad-q-768x543.webp 768w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-fahrrad-q-1536x1086.webp 1536w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-fahrrad-q-2048x1448.webp 2048w\" sizes=\"auto, (max-width: 2037px) 100vw, 2037px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">nextbike<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">nextbike is the European bike sharing market leader and Germany's largest bike rental system. With the LeipzigMOVE app, you can always find a nextbike near you.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7630a641\"><div class=\"gb-container gb-container-7630a641\">\n<div class=\"gb-container gb-container-f342c7a0\">\n\n<figure class=\"gb-block-image gb-block-image-b6527324\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"165\" class=\"gb-image gb-image-b6527324\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-voi.png\"\/><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-1962a664\"><img loading=\"lazy\" decoding=\"async\" width=\"84\" height=\"28\" class=\"gb-image gb-image-1962a664\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-dott.svg\" alt=\"\" title=\"logo-dott\"\/><\/figure>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img alt=\"Ein Mann und eine Frau machen bei Nacht ein fr\u00f6hliches Selfie auf einer Stra\u00dfe. Beide tragen bunte Jacken und stehen neben einem E-Scooter. Die Frau zeigt ein Peace-Zeichen, der Mann l\u00e4chelt breit in die Kamera. Im Hintergrund sind beleuchtete Stra\u00dfenlaternen und Ampeln zu sehen.\" loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-escooter-strasse.webp\" class=\"wp-image-348\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-escooter-strasse.webp 1920w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-escooter-strasse-900x506.webp 900w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-escooter-strasse-768x432.webp 768w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-escooter-strasse-1536x864.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Voi<\/strong> and Dott<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With Voi and Dott, we have two e-scooter sharing providers at our side who offer micro-mobility options successfully throughout Europe.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5fc026e\"><div class=\"gb-container gb-container-f5fc026e\">\n<div class=\"gb-container gb-container-716102dd\">\n\n<figure class=\"gb-block-image gb-block-image-84361817\"><img loading=\"lazy\" decoding=\"async\" width=\"285\" height=\"171\" class=\"gb-image gb-image-84361817\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/logo-taxi-png.webp\" alt=\"\" title=\"logo-taxi\"\/><\/figure>\n\n<\/div>\n\n\n<figure class=\"wp-block-image size-full is-style-rounded\"><img alt=\"Ein elegant gekleideter Mann und eine Frau sitzen gemeinsam auf der R\u00fcckbank eines Autos. Sie schauen l\u00e4chelnd auf ein Smartphone, das der Mann in der Hand h\u00e4lt. Die Frau zeigt mit dem Finger auf den Bildschirm, w\u00e4hrend sie telefoniert. Beide wirken entspannt und interessiert.\" loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1358\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-taxi.webp\" class=\"wp-image-350\" style=\"aspect-ratio:1;object-fit:cover\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-taxi.webp 1920w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-taxi-900x637.webp 900w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-taxi-768x543.webp 768w, https:\/\/leipzig-move.de\/wp-content\/uploads\/kampagnenmotiv-taxi-1536x1086.webp 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\"><strong><strong><strong>4884<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cab company 4884 is the market leader in Leipzig and also has one of the most modern radio taxi dispatch centers in Europe. One of the more than 250 cabs is always nearby and will take you to your destination quickly, safely and reliably.<\/p>\n\n<\/div><\/div>\n\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b2a69985 scroll-icon-bottom\">\n\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 117.178 162\">\n    <path d=\"M58.593 0A58.59 58.59 0 0 0 0 58.59c0 32.352 52.93 100.406 52.93 100.406a6.837 6.837 0 0 0 11.323 0s52.925-68.054 52.925-100.406A58.583 58.583 0 0 0 58.594 0\" fill=\"#fbc10f\"\/>\n    <path d=\"M78.38 74.312 62.349 89.626a4.943 4.943 0 0 1-6.84 0L39.416 74.312a4.515 4.515 0 0 1 0-6.6 5.05 5.05 0 0 1 6.9 0l7.7 7.359V41.94a4.891 4.891 0 0 1 9.771 0v33.135l7.7-7.359a5.05 5.05 0 0 1 6.9 0 4.515 4.515 0 0 1 0 6.6Z\" fill=\"#fff\"\/>\n<\/svg>\n\n<\/div>\n<div class=\"gb-shapes\"><div class=\"gb-shape gb-shape-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><div class=\"gb-shape gb-shape-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><\/div><\/div>\n\n\n<div class=\"gbp-section gb-element-0f8ac075\" id=\"aktuelles\">\n<div class=\"gbp-section__inner gb-element-32f3e7e1 animated fadeInUp slow o-anim-offset-5%\">\n<div class=\"gb-carousel gb-carousel-b93ffe3a\" data-slides-per-view=\"3\" data-space-between=\"24px\" data-loop=\"true\" data-pagination-dynamic-bullets=\"true\" data-carousel-id=\"b93ffe3a\">\n\n\n<div><div class=\"gb-carousel-items\">\n<div class=\"gb-loop-item gbp-card gb-loop-item-046be0cf gb-carousel-item post-175665 post type-post status-publish format-standard has-post-thumbnail hentry category-aktuelles\">\n<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"338\" data-media-id=\"175680\" class=\"gb-media-f771386c\" alt=\"LeipzigMOVE erweitert Mobilit\u00e4tsangebot\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/dott-e-scooter-leipzigmove.avif\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/dott-e-scooter-leipzigmove.avif 600w, https:\/\/leipzig-move.de\/wp-content\/uploads\/dott-e-scooter-leipzigmove-18x10.jpg 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\n\n\n\n<article class=\"gb-element-b5d34860\">\n<h2 class=\"gb-text gb-text-bb12c1fb\"><a href=\"https:\/\/leipzig-move.de\/en\/aktuelles\/leipzigmove-erweitert-mobilitaetsangebot\/\">LeipzigMOVE Expands Mobility Services<\/a><\/h2>\n\n\n\n<p class=\"gb-text gb-text-196f2632\">With the LeipzigMOVE app, we bundle various mobility services into one application and make it easier for our users to plan their journeys flexibly and comfortably. Now, there are two new features that further simplify multimodal mobility in Leipzig.<\/p>\n\n\n\n<div class=\"gb-element-fd534db4\">\n<div class=\"gbp-button--secondary gb-element-dde77d78\"><a class=\"wp-block-read-more\" href=\"https:\/\/leipzig-move.de\/en\/aktuelles\/leipzigmove-erweitert-mobilitaetsangebot\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">LeipzigMOVE expands mobility offerings<\/span><\/a><\/div>\n\n\n\n<span class=\"gb-text gb-text-ed5e69bd\">July 24, 2026<\/span>\n<\/div>\n<\/article>\n<\/div>\n\n<div class=\"gb-loop-item gbp-card gb-loop-item-046be0cf gb-carousel-item post-155731 post type-post status-publish format-standard has-post-thumbnail hentry category-aktuelles\">\n<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"337\" data-media-id=\"175679\" class=\"gb-media-f771386c\" alt=\"Auszeichnung f\u00fcr BonusMOVE der LVB\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/bonusmove-gewinnt-founder-award.avif\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/bonusmove-gewinnt-founder-award.avif 600w, https:\/\/leipzig-move.de\/wp-content\/uploads\/bonusmove-gewinnt-founder-award-18x10.jpg 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\n\n\n\n<article class=\"gb-element-b5d34860\">\n<h2 class=\"gb-text gb-text-bb12c1fb\"><a href=\"https:\/\/leipzig-move.de\/en\/aktuelles\/mehr-als-35-000-nutzer-auszeichnung-fuer-bonusmove-der-lvb\/\">Award for LVB's BonusMOVE<\/a><\/h2>\n\n\n\n<p class=\"gb-text gb-text-196f2632\">The Leipziger Verkehrsbetriebe (LVB) are delighted with a special award: BonusMOVE, the LVB's bonus program, received the Founder Award at the German Bonus Award 2026. The jury recognized an innovative approach that combines sustainable mobility with local added value.<\/p>\n\n\n\n<div class=\"gb-element-fd534db4\">\n<div class=\"gbp-button--secondary gb-element-dde77d78\"><a class=\"wp-block-read-more\" href=\"https:\/\/leipzig-move.de\/en\/aktuelles\/mehr-als-35-000-nutzer-auszeichnung-fuer-bonusmove-der-lvb\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">Award for LVB's BonusMOVE<\/span><\/a><\/div>\n\n\n\n<span class=\"gb-text gb-text-ed5e69bd\">May 27, 2026<\/span>\n<\/div>\n<\/article>\n<\/div>\n\n<div class=\"gb-loop-item gbp-card gb-loop-item-046be0cf gb-carousel-item post-32578 post type-post status-publish format-standard has-post-thumbnail hentry category-aktuelles\">\n<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"338\" data-media-id=\"175681\" class=\"gb-media-f771386c\" alt=\"Jetzt noch flexibler bezahlen!\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/leipzigmove-app-zahlung-klarna-paypal-kreditkarte.avif\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/leipzigmove-app-zahlung-klarna-paypal-kreditkarte.avif 600w, https:\/\/leipzig-move.de\/wp-content\/uploads\/leipzigmove-app-zahlung-klarna-paypal-kreditkarte-18x10.jpg 18w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\n\n\n\n<article class=\"gb-element-b5d34860\">\n<h2 class=\"gb-text gb-text-bb12c1fb\"><a href=\"https:\/\/leipzig-move.de\/en\/aktuelles\/jetzt-noch-flexibler-bezahlen\/\">Pay even more flexibly now!<\/a><\/h2>\n\n\n\n<p class=\"gb-text gb-text-196f2632\">We are improving the billing and payment processes in LeipzigMOVE - making it even easier and more flexible for you to travel.<\/p>\n\n\n\n<div class=\"gb-element-fd534db4\">\n<div class=\"gbp-button--secondary gb-element-dde77d78\"><a class=\"wp-block-read-more\" href=\"https:\/\/leipzig-move.de\/en\/aktuelles\/jetzt-noch-flexibler-bezahlen\/\" target=\"_self\">Read more<span class=\"screen-reader-text\">Pay even more flexibly now!<\/span><\/a><\/div>\n\n\n\n<span class=\"gb-text gb-text-ed5e69bd\">July 1, 2025<\/span>\n<\/div>\n<\/article>\n<\/div>\n<\/div><\/div>\n\n\n\n<nav aria-label=\"Carousel pagination\" role=\"navigation\" class=\"gb-carousel-pagination gb-carousel-pagination-86376bf2\" data-pagination-type=\"bullets\"><span class=\"gb-carousel-dot\" style=\"display: inline-block !important;\"><\/span><\/nav>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"gb-container gb-container-f26fdf6f gbp-section\" id=\"faq\">\n<div class=\"gb-container gb-container-d4c4cc87 animated fadeInUp slow o-anim-offset-5% gbp-section__inner\">\n\n<h2 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-5\">FAQ<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-4db3564a gb-headline-text\">Here you will find answers to the most frequently asked questions about our services, processes and offers. If your question is not listed, please do not hesitate to contact us directly. <a href=\"#kontakt\" data-type=\"internal\" data-id=\"#kontakt\">Contact us<\/a> - we will be happy to help you!<\/p>\n\n\n\n<div class=\"gb-tabs gb-tabs-788a334a\" data-opened-tab=\"1\">\n<div class=\"gb-tabs__menu gb-tabs__menu-dc278b8f\" role=\"tablist\" aria-orientation=\"vertical\">\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-a39924b0 gb-block-is-current\" role=\"tab\" id=\"faq-allgemeines-btn\">\n<span class=\"gb-text\">General information<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-c476045a\" role=\"tab\" id=\"faq-registrierung-btn\">\n<span class=\"gb-text\">Registration<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-36c946ff\" role=\"tab\" id=\"faq-bezahlung-btn\">\n<span class=\"gb-text\">Payment<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-0a846de1\" role=\"tab\" id=\"faq-moveplus-btn\">\n<span class=\"gb-text\">LeipzigMOVE+<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-c03f99fe\" role=\"tab\" id=\"faq-gebuehren-btn\">\n<span class=\"gb-text\">Mobility budget<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-4335e9d5\" role=\"tab\" id=\"faq-bonusmove-btn\">\n<span class=\"gb-text\">BonusMOVE<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-32e480d9\" role=\"tab\" id=\"faq-oepnv-btn\">\n<span class=\"gb-text\">PUBLIC TRANSPORT<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-befc36a6\" role=\"tab\" id=\"faq-flexa-btn\">\n<span class=\"gb-text\">Flexa<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-08e1c0f5\" role=\"tab\" id=\"faq-cico-btn\">\n<span class=\"gb-text\">Check-in\/Check-out<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-3be01c41\" role=\"tab\" id=\"faq-bikesharing-btn\">\n<span class=\"gb-text\">Bike sharing<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-df7d9363\" role=\"tab\" id=\"faq-bike-ride-btn\">\n<span class=\"gb-text\">Bike&amp;Ride<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-e5e0e881\" role=\"tab\" id=\"faq-taxi-btn\">\n<span class=\"gb-text\">Cab<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-76d051d3\" role=\"tab\" id=\"faq-e-scooter-btn\">\n<span class=\"gb-text\">E-scooter<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-eb832089\" role=\"tab\" id=\"faq-deutschlandticket-btn\">\n<span class=\"gb-text\">Germany ticket<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-39b1a243\" role=\"tab\" id=\"faq-deutschland-semesterticket-btn\">\n<span class=\"gb-text\">Germany semester ticket<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-febaa5c5\" role=\"tab\" id=\"faq-sonstiges-btn\">\n<span class=\"gb-text\">Other<\/span>\n<\/div>\n\n\n\n<div tabindex=\"0\" class=\"gb-tabs__menu-item gbp-button--primary gb-tabs__menu-item-6639aed1\" role=\"tab\" id=\"faq-gebuehren-btn\">\n<span class=\"gb-text\">Fees<\/span>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__items gb-tabs__items-383dbb0e\">\n<div class=\"gb-tabs__item gb-tabs__item-173ea152 gb-tabs__item-open\" role=\"tabpanel\" id=\"faq-allgemeines\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-6\">General information<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-f7367547 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-cdd0be5d gb-query-loop-item post-1526 faq type-faq status-publish hentry faq-kategorie-allgemeines\"><div class=\"gb-container gb-container-cdd0be5d\">\n<div class=\"gb-container gb-container-2ba24b6d gb-accordion\">\n<div class=\"gb-container gb-container-f5226bca gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2404e577 gb-accordion__toggle\" id=\"gb-accordion-toggle-2404e577\"><span class=\"gb-button-text\">What is LeipzigMOVE and what can I use the app for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-ee66d109\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ee66d109\">\n<p class=\"gb-headline gb-headline-62a294c6 gb-headline-text\"><p>LeipzigMOVE is the mobility app from Leipziger Verkehrsbetriebe for Leipzig and the MDV region, which bundles various mobility services under one roof. LeipzigMOVE offers you everything in one app \u2013 from simple route information, public transport ticket purchases, check-in\/check-out, display of your Deutschlandticket, bike and e-scooter sharing, booking of bike garages, Flexa or taxi booking, to the use of the BonusMOVE loyalty program. No matter which service you choose, plan, book, and pay for your route conveniently with LeipzigMOVE.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-cdd0be5d gb-query-loop-item post-1529 faq type-faq status-publish hentry faq-kategorie-allgemeines\"><div class=\"gb-container gb-container-cdd0be5d\">\n<div class=\"gb-container gb-container-2ba24b6d gb-accordion\">\n<div class=\"gb-container gb-container-f5226bca gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2404e577 gb-accordion__toggle\" id=\"gb-accordion-toggle-2404e577\"><span class=\"gb-button-text\">Who are the LeipzigMOVE mobility partners?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-ee66d109\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ee66d109\">\n<p class=\"gb-headline gb-headline-62a294c6 gb-headline-text\"><p>The mobility offer currently comprises the services of the following partners:<\/p>\n<ul>\n<li>Public transport tickets and information - Mitteldeutscher Verkehrsverbund (MDV) incl. Leipziger Verkehrsbetriebe (LVB) GmbH<\/li>\n<li>Bikesharing - nextbike<\/li>\n<li>Bike+Ride \u2013 Leipziger Verkehrsbetriebe (LVB) GmbH<\/li>\n<li>E-scooter - dott and Voi.<\/li>\n<li>Flexa \u2013 Leipzig Public Transport Authority (LVB) GmbH<\/li>\n<li>Cab - 4884 Radio cab<\/li>\n<\/ul>\n<p>This gives you a central platform for urban mobility in Leipzig.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-cdd0be5d gb-query-loop-item post-160640 faq type-faq status-publish hentry faq-kategorie-allgemeines\"><div class=\"gb-container gb-container-cdd0be5d\">\n<div class=\"gb-container gb-container-2ba24b6d gb-accordion\">\n<div class=\"gb-container gb-container-f5226bca gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2404e577 gb-accordion__toggle\" id=\"gb-accordion-toggle-2404e577\"><span class=\"gb-button-text\">Can I combine multiple modes of transport in one route?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-ee66d109\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ee66d109\">\n<p class=\"gb-headline gb-headline-62a294c6 gb-headline-text\"><p>Yes, LeipzigMOVE is a multimodal mobility platform. You can flexibly combine different modes of transport, such as tram + e-scooter or Flexa + bikesharing.<\/p>\n<p>The app shows you suitable connections, including transfers and alternative mobility options. This way you can conveniently plan, book, and pay for your entire route in a single app.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-cdd0be5d gb-query-loop-item post-160639 faq type-faq status-publish hentry faq-kategorie-allgemeines\"><div class=\"gb-container gb-container-cdd0be5d\">\n<div class=\"gb-container gb-container-2ba24b6d gb-accordion\">\n<div class=\"gb-container gb-container-f5226bca gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2404e577 gb-accordion__toggle\" id=\"gb-accordion-toggle-2404e577\"><span class=\"gb-button-text\">Does LeipzigMOVE only work in Leipzig?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-ee66d109\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ee66d109\">\n<p class=\"gb-headline gb-headline-62a294c6 gb-headline-text\"><p>No, LeipzigMOVE doesn't just work in Leipzig, but throughout the entire area of the Central German Transport Association (MDV).<\/p>\n<p>This includes, but is not limited to, connections and offers in:<\/p>\n<ul>\n<li>Leipzig (Zone 110)<\/li>\n<li>Halle (Saale)<\/li>\n<li>Leipzig District<\/li>\n<li>Nordsachsen<\/li>\n<li>Altenburger Land<\/li>\n<li>further regions within the MDV area<\/li>\n<\/ul>\n<p>However, available sharing offers may vary by region. You can plan and book public transport connections within the MDV area at any time via LeipzigMOVE.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-ae129d67\" role=\"tabpanel\" id=\"faq-registrierung\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-7\">Registration<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-c8683485 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-a04522af gb-query-loop-item post-1532 faq type-faq status-publish hentry faq-kategorie-registrierung\"><div class=\"gb-container gb-container-a04522af\">\n<div class=\"gb-container gb-container-55a5e24d gb-accordion\">\n<div class=\"gb-container gb-container-d506dfcd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-31e93114 gb-accordion__toggle\" id=\"gb-accordion-toggle-31e93114\"><span class=\"gb-button-text\">How do I register?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-89737f62\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-89737f62\">\n<p class=\"gb-headline gb-headline-dce90972 gb-headline-text\"><p>You can register in the LeipzigMOVE app by creating an L-Login with your e-mail address and password. You will then be able to buy tickets for public transport (including Flexa use).<\/p>\n<p>If you also want to use all other mobility offers, simply complete your profile (full registration) by entering your name and address, and you can then use LeipzigMOVE to access bike sharing, e-scooter sharing, and taxi rides around the city, or book bike boxes for your own bicycle at suburban train stations.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a04522af gb-query-loop-item post-1556 faq type-faq status-publish hentry faq-kategorie-registrierung\"><div class=\"gb-container gb-container-a04522af\">\n<div class=\"gb-container gb-container-55a5e24d gb-accordion\">\n<div class=\"gb-container gb-container-d506dfcd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-31e93114 gb-accordion__toggle\" id=\"gb-accordion-toggle-31e93114\"><span class=\"gb-button-text\">How can I change my e-mail address and\/or personal data?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-89737f62\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-89737f62\">\n<p class=\"gb-headline gb-headline-dce90972 gb-headline-text\"><p>You can easily enter your personal data, such as name, address, bank details, or the like, in the contract in the <a href=\"https:\/\/abo.l.de\/abo\/\">Customer portal<\/a> change. If you wish to change your email address, please log in to the <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#kontakt\">Customer support.<\/a> We'll take care of that for you.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a04522af gb-query-loop-item post-1559 faq type-faq status-publish hentry faq-kategorie-registrierung\"><div class=\"gb-container gb-container-a04522af\">\n<div class=\"gb-container gb-container-55a5e24d gb-accordion\">\n<div class=\"gb-container gb-container-d506dfcd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-31e93114 gb-accordion__toggle\" id=\"gb-accordion-toggle-31e93114\"><span class=\"gb-button-text\">How old do I have to be to use LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-89737f62\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-89737f62\">\n<p class=\"gb-headline gb-headline-dce90972 gb-headline-text\"><p>There is no age limit for using the transport information service. If you want to create a LeipzigMOVE account, you must be at least 18 years old.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a04522af gb-query-loop-item post-32424 faq type-faq status-publish hentry faq-kategorie-registrierung\"><div class=\"gb-container gb-container-a04522af\">\n<div class=\"gb-container gb-container-55a5e24d gb-accordion\">\n<div class=\"gb-container gb-container-d506dfcd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-31e93114 gb-accordion__toggle\" id=\"gb-accordion-toggle-31e93114\"><span class=\"gb-button-text\">I already have an account with a sharing provider - can I use it to log in?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-89737f62\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-89737f62\">\n<p class=\"gb-headline gb-headline-dce90972 gb-headline-text\"><p>No. To use the sharing offers via LeipzigMOVE, you need a LeipzigMOVE account. However, if you are already a customer of providers like nextbike, Voi, or dott, this does not affect your use of these offers within LeipzigMOVE. To get started, simply create a LeipzigMOVE account, complete your profile, and use all services.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a04522af gb-query-loop-item post-160681 faq type-faq status-publish hentry faq-kategorie-registrierung\"><div class=\"gb-container gb-container-a04522af\">\n<div class=\"gb-container gb-container-55a5e24d gb-accordion\">\n<div class=\"gb-container gb-container-d506dfcd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-31e93114 gb-accordion__toggle\" id=\"gb-accordion-toggle-31e93114\"><span class=\"gb-button-text\">Can I use LeipzigMOVE without a subscription?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-89737f62\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-89737f62\">\n<p class=\"gb-headline gb-headline-dce90972 gb-headline-text\"><p>Yes, you can also use LeipzigMOVE without a subscription. With a simple L-Login, you can:<\/p>\n<ul>\n<li>Search for connections<\/li>\n<li>Get schedules<\/li>\n<li>Buy public transport tickets<\/li>\n<li>Book a flexa<\/li>\n<\/ul>\n<p>If you wish to utilize additional services such as bike sharing, e-scooter sharing, check-in\/check-out, taxis, or bike+ride, you must complete your profile and sign a LeipzigMOVE contract. The LeipzigMOVE contract is free of charge and is not a subscription.<\/p>\n<p>An additional, paid subscription like LeipzigMOVE+ or a Deutschlandticket is not mandatory for this.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-0534d56d\" role=\"tabpanel\" id=\"faq-bezahlung\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-8\">Payment<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-3120c464 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-160685 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Which payment methods are accepted in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>You have the option to pay with the following payment methods in LeipzigMOVE:<\/p>\n<ul>\n<li>PayPal<\/li>\n<li>Credit Card (Visa and Mastercard)<\/li>\n<li>Klarna Pay Now (pay now - direct debit via Klarna)<\/li>\n<li>Google Pay<\/li>\n<li>Apple Pay<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32435 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Can I pay by cell phone bill?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>No, payment by cell phone bill is no longer supported.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32439 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Can I store multiple payment methods?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>You can deposit multiple payment methods for purchasing tickets and booking bike sharing, e-scooter sharing, bike boxes, and taxis.<\/p>\n<p>You can only deposit one means of payment for the basic fee for LeipzigMOVE+.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32450 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">What happens if a payment fails?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>If a payment cannot be processed, you will receive a notification in the app. You can then update your payment details the next time you log in or make a booking.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32455 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Why is my payment method being rejected?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>Possible reasons:<\/p>\n<ul>\n<li>Your credit card is not supported (we accept <strong>Visa<\/strong> and <strong>Mastercard<\/strong>but <strong>no American Express<\/strong> or specific international cards)<\/li>\n<li>For some products, we reserve a certain amount on the means of payment before the journey. Under certain circumstances, this reservation may fail on your means of payment.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32460 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">When will my account be debited?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><ul>\n<li>For fixed-price products (e.g. public transport tickets), the amount is debited immediately.<\/li>\n<li>For variable prices (e.g., ride or sharing offers), an amount is reserved first. The final charge is made directly after the ride ends \u2013 usually within a few seconds.<\/li>\n<li><strong>Penalties<\/strong> at the <strong>Bike sharing<\/strong> will be debited immediately after booking and listed separately.<\/li>\n<li><strong>Penalties<\/strong> with <strong>E-scooters<\/strong> are usually invoiced by the following day at the latest.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32465 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Will I receive an invoice or receipt?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><ul>\n<li>confirmation <strong>Individual invoice <\/strong>via email. If you pay with PayPal, you will also receive a payment confirmation from PayPal.<\/li>\n<li>At the beginning of the following month, we will also provide you with an <strong>Overview of all bookings <\/strong>available by e-mail.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32470 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Who processes my payment data?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>Your payment data is processed exclusively by our external partners:<\/p>\n<ul>\n<li><strong>Adyen<\/strong> (technical payment service provider)<\/li>\n<li><strong>Klarna<\/strong> or <strong>PayPal<\/strong> (depending on what you selected)<\/li>\n<\/ul>\n<p>The LVB itself does not store any payment information. You can find more information about this in our <a href=\"https:\/\/leipzig-move.de\/en\/datenschutz\/\">Data protection information<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32481 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Who can I contact if I have problems with the payment?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>contact our <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#kontakt\"><strong>Customer support<\/strong><\/a> \u2013 We'll help you quickly and easily.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32486 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">How does a refund work for a canceled trip?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>Refunds are always made to the same payment method you used for the booking.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32736 faq type-faq status-publish hentry faq-kategorie-bezahlung\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Can I complain about a payment that has already been debited?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>Yes, just get in touch with our <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#kontakt\">Customer support<\/a>, we will check this for you.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f5b43c0c gb-query-loop-item post-32445 faq type-faq status-publish hentry faq-kategorie-bezahlung faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-f5b43c0c\">\n<div class=\"gb-container gb-container-3ea6ee74 gb-accordion\">\n<div class=\"gb-container gb-container-8d4087fb gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-719c59f7 gb-accordion__toggle\" id=\"gb-accordion-toggle-719c59f7\"><span class=\"gb-button-text\">Can I change my means of payment for LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-e647c238\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-e647c238\">\n<p class=\"gb-headline gb-headline-01ffdebb gb-headline-text\"><p>Yes, you can do this via our support team. Just send us an e-mail: <a href=\"mailto:verkehrsbetriebe@l.de\"><u>verkehrsbetriebe@L.de<\/u><\/a>.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-c7e467f6\" role=\"tabpanel\" id=\"faq-moveplus\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-9\">LeipzigMOVE+<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-0f0b001c gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-160714 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">What is the difference between LeipzigMOVE and LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p><strong>LeipzigMOVE <\/strong>is the mobility platform of Leipziger Verkehrsbetriebe (LVB). With it, you can plan connections, buy tickets, use sharing offers, and combine different means of transport. It is possible to conclude a LeipzigMOVE contract free of charge.<\/p>\n<p><strong>LeipzigMOVE+<\/strong> is LeipzigMOVE&#x27;s paid membership plan. For \u20ac7.50 per month, you get up to a 50 % discount on public transit tickets and additional benefits through the BonusMOVE rewards program.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-160718 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">What exactly is LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>If you\u2019d like to buy your tickets in Leipzig with a discount of up to 50 %, you can sign up for LeipzigMOVE+ when you complete your profile. For a monthly fee of \u20ac7.50, you\u2019ll receive single-ride tickets, short-distance tickets, and extra tickets in Leipzig\u2019s fare zone 110 at half price, as well as discounted fares throughout the entire MDV area (in accordance with the MDV\u2019s fare regulations for ABOFlex).<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-160724 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">Who is LeipzigMOVE+ worth it for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>LeipzigMOVE+ is particularly worthwhile for regular users in Leipzig, commuters without a classic subscription, and occasional drivers with multiple trips per week. LeipzigMOVE+ becomes worthwhile for you starting from the 5th single trip per month.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-143501 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">Where can I book LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><div id=\"c78942\" class=\"flex flex-col mb-4 acc\">\n<div id=\"accordion\" class=\"overflow-hidden bg-white border border-blue-800 rounded-b-lg acc-content\">\n<p>Your <strong>LeipzigMOVE+<\/strong> order in our LeipzigMOVE app during the registration process. If you have already registered in LeipzigMOVE, you can <strong>LeipzigMOVE+<\/strong> also about the <a href=\"https:\/\/leipzig-move.de\/en\/angebote\/#upgradeform\">Form<\/a> with yours <strong>LeipzigMOVE<\/strong>-Enter your contract number. You can find it in the LeipzigMOVE app under &quot;Profile&quot; in the main menu, or on your most recent bill.<\/p>\n<\/div>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-1541 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">How can I upgrade to LeipzigMOVE+ as a LeipzigMOVE customer?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>Use ours <a href=\"https:\/\/leipzig-move.de\/en\/angebote\/#upgradeform\">Form<\/a> and enter your e-mail address and the six-digit customer contract number of your LeipzigMOVE contract. You can find this in the LeipzigMOVE app in the main menu under Profile or on your last invoice. You will then receive a confirmation email from us.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-143506 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">How do I buy my tickets with LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><div id=\"c78942\" class=\"flex flex-col mb-4 acc\">\n<div id=\"accordion\" class=\"overflow-hidden bg-white border border-blue-800 rounded-b-lg acc-content\">\n<div class=\"p-6 text-lg leading-1.5 text-left text-element\">\n<p>With LeipzigMOVE+, you can conveniently purchase your discounted single tickets, short-trip tickets, and extra tickets in our LeipzigMOVE app. The reduced price will be automatically displayed to you.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-143511 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">How does payment work with LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>With <strong>LeipzigMOVE+<\/strong> buy your discounted public transport tickets directly in our app LeipzigMOVE. Also your sharing offers as well as <a href=\"https:\/\/leipzig-move.de\/en\/flexa\/\">Flexa<\/a> you book directly in the app.<br \/>\nPayment of the base fee is monthly, and payment for tickets and sharing offers is in real-time. Various payment options are available for this:<\/p>\n<ul>\n<li>PayPal<\/li>\n<li>Klarna Pay Now<\/li>\n<li>Credit card (Visa and Mastercard)<\/li>\n<li>Google Pay<\/li>\n<li>Apple Pay<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-32445 faq type-faq status-publish hentry faq-kategorie-bezahlung faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">Can I change my means of payment for LeipzigMOVE+?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>Yes, you can do this via our support team. Just send us an e-mail: <a href=\"mailto:verkehrsbetriebe@l.de\"><u>verkehrsbetriebe@L.de<\/u><\/a>.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-143516 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">Are the reduced tickets transferable?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><div id=\"c78942\" class=\"flex flex-col mb-4 acc\">\n<div id=\"accordion\" class=\"overflow-hidden bg-white border border-blue-800 rounded-b-lg acc-content\">\n<div class=\"p-6 text-lg leading-1.5 text-left text-element\">\n<p>Your with <strong>LeipzigMOVE+<\/strong> Purchased reduced single tickets, short-distance tickets, and extra tickets are non-transferable to other persons. Therefore, please always have your smartphone and an official photo ID ready.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-143521 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">I don't have a smartphone. How can I still buy discounted tickets?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>With our ABO Flex, you can also buy reduced tickets without a smartphone:<\/p>\n<p>When ordering ABO Flex, you will receive your chip card. With this card, you can purchase your single tickets, short-distance tickets, and extra tickets at the ticket machines in the vehicles or at the stops, as well as at our service centers.<\/p>\n<p>Important: The chip card does not include independent travel authorization, but rather authorization to purchase reduced single tickets. The chip card is valid only in conjunction with a valid ticket.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6c0fb13d gb-query-loop-item post-1544 faq type-faq status-publish hentry faq-kategorie-leipzigmove\"><div class=\"gb-container gb-container-6c0fb13d\">\n<div class=\"gb-container gb-container-b95bf771 gb-accordion\">\n<div class=\"gb-container gb-container-ef2b42d3 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-f75bd405 gb-accordion__toggle\" id=\"gb-accordion-toggle-f75bd405\"><span class=\"gb-button-text\">How can I use my ABO Flex contract in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-427b27ca\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-427b27ca\">\n<p class=\"gb-headline gb-headline-3c4e24ee gb-headline-text\"><p>With your ABO Flex contract, you can still obtain your discounted tickets from ticket machines and at our service points and LVB service centers. It is therefore no longer possible for ABO Flex users to purchase discounted tickets in the LeipzigMOVE app.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-6f7d1774\" role=\"tabpanel\" id=\"faq-gebuehren\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-10\">Mobility budget<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-d1b653c1 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-150174 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">What is a mobility budget?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>The mobility budget is a monthly allowance from your employer that you can flexibly use for your everyday journeys. You can use this budget directly in the LeipzigMOVE app for various means of transport.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-160780 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">What means of transport are included in the mobility budget?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>The mobility budget in LeipzigMOVE applies to the following offers:<\/p>\n<ul>\n<li>Public Transport (Bus, Tram, Suburban Train, Flexa)<\/li>\n<li>E-scooter sharing<\/li>\n<li>Bike sharing<\/li>\n<li>Cab<\/li>\n<li>Bicycle boxes and garages<\/li>\n<\/ul>\n<p><strong>Important<\/strong>ABOs like LeipzigMOVE+ cannot be paid for with the mobility budget. However, you can sign up for a private LeipzigMOVE+ contract and use the mobility budget to pay for the discounted tickets in the app. The monthly base fee for LeipzigMOVE+ will be charged to your private payment method.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-150184 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">How do I get a mobility budget?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>Your employer must provide the offer. Simply approach your company about it.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-160788 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">How to register for the mobility budget in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><ol>\n<li>Log in to LeipzigMOVE or register with your private email address.<\/li>\n<li>Activate your mobility budget in the side menu under \u201eMobility Budget.\u201c.<\/li>\n<li>There, you'll enter your company email address to unlock your mobility budget.<\/li>\n<li>Confirm the email with the verification link in your company email address.<\/li>\n<li>Deposit your private payment method in the app for additional costs, e.g., for incorrectly parked Nextbikes and e-scooters or if your budget is used up<\/li>\n<\/ol>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-160792 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">Do I have to pay anything?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>Usage is via your budget. Your private payment method will only be used for additional costs, for example, if your budget is used up or if there are additional fees for incorrectly parked Nextbikes or e-scooters. In the side menu, you'll find an overview of how much budget you have left for the specified period.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-150199 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">Do I have to pay taxes on the mobility budget?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>The mobility budget can be considered a benefit in kind. It is processed through your employer.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-150204 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">Do I need an extra app for the mobility budget?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>No. Everything runs through the LeipzigMOVE app.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8750f602 gb-query-loop-item post-150209 faq type-faq status-publish hentry faq-kategorie-mobilitaetsbudget\"><div class=\"gb-container gb-container-8750f602\">\n<div class=\"gb-container gb-container-4e31e004 gb-accordion\">\n<div class=\"gb-container gb-container-6606dc1c gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d9d00591 gb-accordion__toggle\" id=\"gb-accordion-toggle-d9d00591\"><span class=\"gb-button-text\">Can I earn points with BonusMOVE using the mobility budget?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-a4474ea8\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-a4474ea8\">\n<p class=\"gb-headline gb-headline-9dffd2e1 gb-headline-text\"><p>Yes, you will earn points in the BonusMOVE bonus program for your bookings, even if payment is made through the mobility budget. Please register for BonusMOVE in the app first. From now on, you will collect points and rewards with every use of a means of transport in LeipzigMOVE. You can redeem these for coupons with partners all over the city. You can find more information about BonusMOVE at <a href=\"https:\/\/leipzig-move.de\/en\/bonusmove\/\" target=\"_blank\" rel=\"noopener\">leipzig-move.de\/bonusmove.<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-85a20d85\" role=\"tabpanel\" id=\"faq-bonusmove\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-11\">BonusMOVE<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-9953b4de gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-159806 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">Does the Gold status also apply to LVB subscriptions or discounted Deutschlandtickets?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>Yes, the following subscriptions qualify you for Gold status in BonusMOVE, provided you have them registered in your LeipzigMOVE profile and purchased them from LVB:<\/p>\n<ul>\n<li>ABO Apprentice<\/li>\n<li>ABO Basis \/ ABO Basis 10 AM<\/li>\n<li>ABO Leipzig Pass Mobile Card<\/li>\n<li>ABO Light \/ ABO Light 10 AM<\/li>\n<li>ABO Premium<\/li>\n<li>ABO Senior \/ ABO Senior Partner<\/li>\n<li>Deutschlandticket (to display your ticket, please add it under \u201eSubscriptions &amp; Bookings\u201c)<\/li>\n<li>Germany Ticket - JOB Ticket (To display your ticket, please add it under \u201eSubscriptions &amp; Bookings\u201c)<\/li>\n<li>Deutschlandticket Leipzig Pass (to view ticket, please add under \u201eSubscriptions &amp; Bookings\u201c)<\/li>\n<li>Germany Semester Ticket (activate for ticket display under \u201eSubscriptions &amp; Bookings\u201c)<\/li>\n<li>JOB ticket in MDV<\/li>\n<\/ul>\n<p>Please note that your status upgrade will take place the next day.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48673 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">What is BonusMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><div>\n<p>BonusMOVE is LVB\u2019s rewards program. Here, you\u2019re rewarded for eco-friendly travel. You earn points for every transaction made in the LeipzigMOVE app. Once you reach 100 points, you\u2019ll receive a reward. With your rewards, you can unlock attractive coupons that you can redeem at numerous partners in and around Leipzig. Whether online or in-store, 2-for-1 offers or discounts, mobility, leisure, or culture coupons\u2014there is a wide variety of coupons available.<\/p>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48678 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">How can I register?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>You register for BonusMOVE by clicking on the <a href=\"https:\/\/leipzig-move.de\/en\/bonusmove\/teilnahmebedingungen\/\">Conditions of participation<\/a> and <a href=\"https:\/\/www.l.de\/datenschutz\/verkehrsbetriebe\/bonusmove\/\">Data protection information<\/a> to BonusMOVE. You can do this either during registration for LeipzigMOVE\/LeipzigMOVE+ or by clicking on the BonusMOVE tile on the start page.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48683 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">How do I collect points?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>With BonusMOVE, you can earn points with every booking \u2013 whether by bus, tram, Flexa, nextbike, e-scooter, or taxi. You can also collect points with all other MOVES in LeipzigMOVE, such as booking bicycle garages or boxes, or using the check-in\/check-out function.<br \/>\nThe points collected are linked to turnover. The following points are awarded per full euro spent:<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"202\"><strong>Activity<\/strong><\/td>\n<td width=\"197\"><strong>Points<\/strong><\/td>\n<td width=\"205\"><strong>Example<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"202\">Public transport tickets<\/td>\n<td width=\"197\">10 points<\/td>\n<td width=\"205\">For a single trip costing 3.80 Euros, you will be credited with 30 points.<\/td>\n<\/tr>\n<tr>\n<td width=\"202\">Bike sharing<\/p>\n<p>Bike+Ride<\/p>\n<p>&nbsp;<\/td>\n<td width=\"197\">5 points<\/td>\n<td width=\"205\">For a 15-minute Nextbike ride, which costs 1.00 euro, you will be credited with 5 points.<\/td>\n<\/tr>\n<tr>\n<td width=\"202\">E-scooter sharing<\/p>\n<p>Cab<\/td>\n<td width=\"197\">2 points<\/td>\n<td width=\"205\">You will be credited 20 points for a cab bill of 10.30 euros.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>There are also other action points that you can earn. Let yourself be surprised!<\/p>\n<p>As a holder of a subscription with the LVB (Deutschlandticket, ABO Light \/ Basis \/ Premium \/ Leipzig-Pass-MobilCard \/ Senior \/ Azubi, JOB-Ticket), you'll collect 250 points each month if your subscription is registered in LeipzigMOVE. This is easily done in your profile. You can also add your Deutschlandticket as a digital travel pass under \u201eSubscriptions &amp; Bookings.\u201c.<\/p>\n<p>&nbsp;<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48692 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">How do I get bonuses?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>As soon as you have collected 100 points, these are automatically converted into a bonus.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48708 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">Where can I see my collected points and rewards?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>Your accumulated rewards are displayed in various places within the app:<\/p>\n<ul>\n<li>in the profile<\/li>\n<li>on the BonusMOVE homepage<\/li>\n<li>on the premium overview<\/li>\n<li>on the coupon overview top right<\/li>\n<\/ul>\n<p>On the BonusMOVE homepage and the rewards overview, you can also see how many points you still need for the next reward.<\/p>\n<p>You can see how many points you have collected in total in the profile view.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48713 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">How can I see what I have been awarded points for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><div>\n<p>You can see your point history under \u201eYour MOVES\u201c on the BonusMOVE homepage or in the \u201eSubscriptions &amp; Bookings\u201c menu under \u201ePast Bookings.\u201c Please note: Your points are credited to your account immediately, but will only be visible once the usage period has ended, e.g., for a single ticket after one hour.<\/p>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48718 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">What can I use my premiums for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>You can unlock the coupons with the rewards you have collected. The number of rewards required may vary depending on the coupon. The coupon will show you how many of your rewards you need to activate the coupon. Once the coupon has been activated, the number of rewards required will be deducted from your rewards account. Please note that there are also coupons in Gold status for which you do not need to redeem any rewards. You can recognize this by the 0 in the rewards flower.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48723 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">Where can I redeem coupons?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>The coupons can be redeemed for mobility services in the app, e.g. for a free Nextbike unit (15 minutes) or for the entry fee for an e-scooter.<\/p>\n<p>In addition, the coupons can be used with a variety of regional or sustainable partners in and around Leipzig. You can find an up-to-date overview of all participating partners in the app under the coupon overview or at <a href=\"https:\/\/leipzig-move.de\/en\/bonusmove\/#partner\">www.leipzig-move.de\/bonusmove#partner.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48728 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">How can I redeem coupons?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>After activating a partner coupon, it is <strong>an hour<\/strong> valid and must be redeemed within this time. After that, the coupon will expire. Please note this before activating a coupon. There are 3 options for redemption:<\/p>\n<ul>\n<li>Show the QR code in the store,<\/li>\n<li>Copy the promotional code and enter it in the online store<\/li>\n<li>or redemption screen in the store and have it redeemed by the checkout staff by swiping to the right.<\/li>\n<\/ul>\n<p>The mobility coupons are automatically redeemed the next time they are used after the coupon has been activated. Activated coupons can always be redeemed until the end of the month and then expire if not redeemed.<\/p>\n<p>Only one partner coupon can be activated at a time. You can only activate a new partner coupon once you have redeemed this one. Redeeming a mobility coupon at the same time as a partner coupon is not a problem.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48733 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">Where can I see the coupons I have already redeemed?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>Navigate to \u201eYour coupons\u201c on the BonusMOVE homepage. There you will find an overview of the coupons you have already redeemed.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48738 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">Why can't I redeem coupons?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>Possible reasons:<\/p>\n<ul>\n<li>You haven&#x27;t agreed to the BonusMOVE terms and conditions yet<\/li>\n<li>You have not collected enough rewards (You can find your current reward count in the coupon overview in the top right corner. The number of rewards needed for the coupon is indicated on the respective coupon.)<\/li>\n<\/ul>\n<p>You haven&#x27;t reached the required status yet (Some coupons are only available to Silver members, and some are only available to Gold members.)<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48743 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">I have problems with a product purchased using the coupon. What can I do?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p class=\"FlietextmitAbsatz\" style=\"margin-bottom: 0cm\">LVB accepts no liability for the products purchased with the coupon. If you have any problems with a product, please contact the partner from whom you purchased the product.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48748 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">When is which status available?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>If you regularly collect BonusMOVE points, you can move up from Bronze to Silver and then to Gold.<\/p>\n<ul>\n<li>You reach bronze with 1 point<\/li>\n<li>Silver is available from 1,000 points or with LeipzigMOVE+.<\/li>\n<li>Gold is awarded from 2,500 points or with a subscription, e.g. Deutschlandticket from LVB<\/li>\n<\/ul>\n<p>Please note: The status upgrade will occur on the day after you sign up for BonusMOVE, add your ticket, or renew your contract.<\/p>\n<p>To maintain your current status, you must collect a certain number of points per year. For Silver status, this is 1,000 points, and for Gold, it's 2,500 points. If the required number of points is not reached in a year, you will fall back to your previous status (except for LeipzigMOVE+, D-Ticket, and ABO customers).<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48753 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">What are the advantages of bronze, silver or gold?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>There are numerous benefits for each status:<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"154\">&nbsp;<\/td>\n<td width=\"151\">Bronze<\/td>\n<td width=\"150\">Silver<\/td>\n<td width=\"150\">Gold<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Welcome bonus<\/td>\n<td width=\"151\">x<\/td>\n<td width=\"150\">x<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Action points<\/td>\n<td width=\"151\">x<\/td>\n<td width=\"150\">x<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Nextbike free units<\/td>\n<td width=\"151\">1<\/td>\n<td width=\"150\">5<\/td>\n<td width=\"150\">10<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Participation in competitions<\/td>\n<td width=\"151\">&nbsp;<\/td>\n<td width=\"150\">x<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">More coupon selection<\/td>\n<td width=\"151\">&nbsp;<\/td>\n<td width=\"150\">x<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Reward discount on selected coupons<\/td>\n<td width=\"151\">&nbsp;<\/td>\n<td width=\"150\">x<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Access to exclusive events<\/td>\n<td width=\"151\">&nbsp;<\/td>\n<td width=\"150\">&nbsp;<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<tr>\n<td width=\"154\">Monthly exclusive free coupons<\/td>\n<td width=\"151\">&nbsp;<\/td>\n<td width=\"150\">&nbsp;<\/td>\n<td width=\"150\">x<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48758 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">When do I get the free units for nextbike?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>The Nextbike free units are available from the 1st of the following month. For example, if you upgrade to Silver status in November or sign a LeipzigMOVE+ contract, the 5 free units will be available to you every month from December 1.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48763 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">What is my status?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>The current status is displayed in the profile, on the BonusMOVE homepage and on the status overview. The status overview also shows you how many points you need to reach the next status. As you collect more points, you will also rise in status.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48768 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">What happens if I cancel my contract?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>If you cancel your LeipzigMOVE+ contract or subscription, the collected points will be used for status logic. Depending on the situation, you may therefore drop to a lower status starting next month.<\/p>\n<p>If you had a subscription before, you will no longer receive monthly points.<\/p>\n<p>However, you are still registered with BonusMOVE and can continue to collect points for all bookings in LeipzigMOVE and move up in status.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48773 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">Will my points expire at some point?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>If you are no longer active within 365 consecutive days, i.e. you have not collected any more points, the points collected, rewards and status achieved will expire.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e6254d26 gb-query-loop-item post-48778 faq type-faq status-publish hentry faq-kategorie-bonusmove\"><div class=\"gb-container gb-container-e6254d26\">\n<div class=\"gb-container gb-container-6cdee8ae gb-accordion\">\n<div class=\"gb-container gb-container-ebe05acd gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-05677bcc gb-accordion__toggle\" id=\"gb-accordion-toggle-05677bcc\"><span class=\"gb-button-text\">How can I unsubscribe?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-04141cfe\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-04141cfe\">\n<p class=\"gb-headline gb-headline-406bce5e gb-headline-text\"><p>Too bad you want to leave BonusMOVE. You can unsubscribe from BonusMOVE via the side menu in your profile. All points, rewards, status and activated coupons will be deleted. The L-Login or the LeipzigMOVE and LeipzigMOVE+ account will not be deleted.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-1ec530ba\" role=\"tabpanel\" id=\"faq-oepnv\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-12\">PUBLIC TRANSPORT<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-1ca11fa2 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-1838 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Why do I have to create an L-Login before I can buy tickets?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>An L-Login is required for the secure management of your tickets. You have several benefits when you register:<\/p>\n<ul>\n<li>If you lose your phone, we can use your registration information to identify the tickets you\u2019ve purchased (such as weekly or monthly passes) and reissue them.<\/li>\n<li>If something isn't working in your app, for example, if you're having trouble buying tickets, we can help you better and solve problems more effectively.<\/li>\n<li>Registration also allows you to view your past bookings, giving you an overview of them.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-160881 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">What tickets can I buy in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>In the LeipzigMOVE app, you can purchase various digital tickets for the entire Mitteldeutscher Verkehrsverbund (MDV) network, including:<\/p>\n<ul>\n<li>One-way tickets<\/li>\n<li>Short-distance tickets<\/li>\n<li>24-hour pass<\/li>\n<li>Weekly passes<\/li>\n<li>Monthly passes<\/li>\n<li>Leipzig Card and Leipzig Regio Card<\/li>\n<li>Extraction cards<\/li>\n<li>discounted tickets with LeipzigMOVE+<\/li>\n<\/ul>\n<p>Additionally, you can conveniently purchase tickets via:<\/p>\n<ul>\n<li>Connection information<\/li>\n<li>\u201eBuy ticket\u201c<\/li>\n<li>or purchase via check-in\/check-out function.<\/li>\n<\/ul>\n<p>All tickets are displayed directly in the app.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-1841 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Can I travel without a valid ticket if LeipzigMOVE cannot offer me a ticket purchase?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>No. As the app is linked to various different systems in the background, it may happen that individual systems are temporarily unavailable. In these cases, we do our best to provide you with the full range of services as quickly as possible. Until then, however, you must resort to purchasing a valid ticket through our other sales channels, such as ticket machines, service centers, or retail outlets.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-1844 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Where can I buy short-haul tickets?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>You can purchase short-distance tickets either directly via the \"Buy ticket\" button or via the connection information (click on your desired connection -&gt; \"Buy ticket\"). To ensure that you can only buy a short-distance ticket for those routes that are intended for this purpose, you must always enter the specific start and destination stops of your desired connection.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-160882 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Can I buy several tickets at once?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>No, you can only purchase one ticket at a time. However, you can repeat the purchase process multiple times in a row to get the desired number of tickets. Please note: LeipzigMOVE+ tickets and period tickets (weekly and monthly passes) are tied to the individual and must be personalized with the passenger's name.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-1850 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Can I buy tickets for other people?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>Yes, you can. Please click on the name written in orange in the ticket purchase process. You will then be taken to an input screen where you can enter the personalization for the desired person.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-1853 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Can I purchase tickets for a later date?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>No, your tickets are always valid immediately upon purchase. The only exceptions are our tourist products, the Leipzig Card and the Leipzig Regio Card, which you can purchase up to 90 days in advance, as well as the MDV Hopperticket on weekdays, which can only be used starting at 9 a.m.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f83b4a3d gb-query-loop-item post-160883 faq type-faq status-publish hentry faq-kategorie-oepnv\"><div class=\"gb-container gb-container-f83b4a3d\">\n<div class=\"gb-container gb-container-4790fd84 gb-accordion\">\n<div class=\"gb-container gb-container-d146418e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-76f3e03c gb-accordion__toggle\" id=\"gb-accordion-toggle-76f3e03c\"><span class=\"gb-button-text\">Can I cancel a purchased ticket?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-9edb63ee\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-9edb63ee\">\n<p class=\"gb-headline gb-headline-441c5b4e gb-headline-text\"><p>No, purchased and valid public transport tickets generally cannot be canceled or refunded. Exceptions can only be considered in special cases. Please contact the <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#kontakt\">Customer support.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-eb8d50de\" role=\"tabpanel\" id=\"faq-flexa\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-13\">Flexa<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-db0c8e0f gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-160909 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">What is Flexa and what can I use Flexa for?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>Flexa is an on-demand shuttle service in Leipzig that offers an ideal connection to public transport (trams, buses, and suburban trains). Whether for private or business purposes, Flexa shuttles go to numerous transport hubs, from which onward travel to neighboring districts, the Leipzig city center, or throughout the entire MDV region is easily possible.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1811 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">How can I book trips?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>On your first ride, you'll register with LeipzigMOVE. After that, before each ride, simply enter your desired pickup and drop-off locations \u2013 the Flexa shuttles will get you there quickly and comfortably. You can specify any point in Leipzig or the MDV region as your start or destination \u2013 Flexa will organize the optimal combination of a Flexa shuttle and public transport for you via one of the transfer stops.<\/p>\n<p>With spontaneous bookings, the Flexa Shuttle will arrive at your desired Flexa stop after a short journey, or you can reserve your Flexa Shuttle for a later preferred time up to seven days in advance. The exact pickup time will be confirmed upon booking.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1814 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">When and where does Flexa travel?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>Flexa is available for you in the North, Southeast, West, and Southwest regions.<\/p>\n<p>Monday to Sunday from 4:30 am to 1 am<\/p>\n<p>In the service area, it is possible to travel from Flexa stops to transfer stops or between the individual stops. You can find the position of the Flexa stops on the map. However, you can enter any address when booking - the next stop will be determined automatically and the exact position will be displayed with a description of the location when booking.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1817 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">What does Flexa cost?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>You can board and travel with any MDV-ABO or ticket that is valid for local transport in fare zone 110 (Leipzig).<\/p>\n<p>You can get all other tickets directly in our LeipzigMOVE app, at known sales points, and at ticket machines.<\/p>\n<p>Please note that short-distance tickets are not valid. Tickets purchased via the check-in\/check-out procedure in the LeipzigMOVE or FAIRTIQ apps are not valid for your Flexa journey.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1820 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">Who and what can I take with me?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>The Flexa vehicles have space for up to six people plus smaller items of luggage (e.g. rucksack or shopping bags). For children, there are two booster seats and a child seat for group 0+\/1 (0-4 years, up to 18 kg) in the vehicles.<\/p>\n<p>Transportation of objects and animals<\/p>\n<p>The transportation of objects and animals is possible if they can be safely stowed in the luggage compartment, no additional seats are taken up and the stay at a stop is not extended beyond the usual length. The following can be carried<\/p>\n<p>Hand luggage (e.g. rucksack, shoulder bag, handbag or shopping bag)<br \/>\nBaby carriage (folded)<br \/>\nRollator (folded)<br \/>\nWheelchair<br \/>\nElectric wheelchair (by telephone booking)<br \/>\nSmall animals in a suitable transport box.<br \/>\nPlease indicate in the app what you need for the journey (e.g. up to two booster seats) or what you would like to take with you (e.g. pushchairs\/wheelchairs, wheelchair, child up to three years old). Please note that you can only book the transportation of electric wheelchairs by telephone. Transportation is free of charge. The final decision on the transportation of objects and animals is the responsibility of the driver at the pick-up point. It is expressly not possible to take bicycles, e-scooters, animals outside a suitable container or objects and animals without an accompanying person.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1823 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">Why don't I receive a message if my Flexa ride is canceled?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>We communicate canceled trips in LeipzigMOVE via push notifications: Please activate notifications or push messages in your phone's \u201eSettings\u201c under \u201eApps\u201c in the \u201eLeipzigMOVE\u201c app, and allow \u201eBackground data usage\u201c under \u201eMobile data.\u201c Additionally, you can check the status of your booking under \u201eSubscriptions &amp; Bookings.\u201c.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1826 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">I really want to be at my destination at a certain time. How can I book Flexa correctly?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>In the booking process, you can select your departure time or your arrival time when selecting the time. In this case, we recommend that you select \"Arrival time\" and enter your preferred arrival time. The background system will then plan the route so that you arrive at your destination on time. It also calculates who else can be picked up where along the way (pooling) so that you arrive on time.<\/p>\n<p>When making your booking request, enter your entire route to your final destination within the MDV area. In this case too, the background system will plan the route so that you reach your connections on time.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1829 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">I would like to book a Flexa on several days at the same time. How can I do that?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>You can select \"Multiple trips\" during your booking request and select all the days on which you would like to be picked up at your stop at this time. You can do this up to seven days in advance.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1832 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">I have booked my Flexa trip. When exactly do I have to be ready?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>In your booking request, under departure time, you specify the latest time you wish to be picked up. You will receive a push notification approximately five minutes before your ride with your exact departure time. The Flexa shuttle can pick you up up to 15 minutes before your latest desired departure time.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-b2bd6efd gb-query-loop-item post-1835 faq type-faq status-publish hentry faq-kategorie-flexa\"><div class=\"gb-container gb-container-b2bd6efd\">\n<div class=\"gb-container gb-container-e5aa9ed3 gb-accordion\">\n<div class=\"gb-container gb-container-95256d4a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-d0fe9743 gb-accordion__toggle\" id=\"gb-accordion-toggle-d0fe9743\"><span class=\"gb-button-text\">Can we use Flexa together as a group?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-734a24c6\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-734a24c6\">\n<p class=\"gb-headline gb-headline-48d7c414 gb-headline-text\"><p>Yes, up to six people can ride in the Flexa-Shuttle at the same time. You can increase the number of people up to six during the booking process.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-b6a845f1\" role=\"tabpanel\" id=\"faq-cico\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-14\">Check-in\/Check-out<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-6a03746c gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-160936 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">What is the check-in\/check-out function in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>The check-in\/check-out function is a digital ticketing system that allows you to use buses and trains without purchasing a ticket in advance.<\/p>\n<p>This is how it works:<\/p>\n<ul>\n<li>check in before the trip<\/li>\n<li>check out after the ride (or allow to check out automatically)<\/li>\n<li>The best price will be calculated automatically<\/li>\n<\/ul>\n<p>Your advantage: You don't have to worry about fare zones or ticket types.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15470 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">For whom is it worth using the check-in\/check-out function?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>The check-in\/check-out function is suitable for everyone, especially if:<\/p>\n<ul>\n<li>you don't yet know how often you will be using buses and trains in a day. Your journeys are automatically calculated at the best price within 24 hours. This means you only pay for what you have actually used.<\/li>\n<li>you are not familiar with the fare zone. The price is calculated after your journey (after 24 hours at the latest) and does not require any fare knowledge.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15422 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">Who can buy tickets via the check-in\/check-out function?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>Everyone who has a LeipzigMOVE account with a fully registered profile can use the check-in\/check-out function to purchase tickets in LeipzigMOVE. You can find instructions on how to register in our FAQs under the question <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#faq-registrierung\">\u201eHow do I register?\u201c<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15428 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">In which means of transport and in which fare zones can the check-in\/check-out function be used?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>The check-in\/check-out function is available on almost all lines of public transport companies based in the Mitteldeutscher Verkehrsverbund (MDV). Journeys on on-demand services such as Flexa in Leipzig, as well as on flexible service formats that operate without a timetable (e.g., Rufbus Flex), are currently still excluded.<\/p>\n<p>Special feature in MDV Nord (Wittenberg, Anhalt-Bitterfeld, Dessau-Ro\u00dflau): The check-in\/check-out function can only be used on local transport trains. However, buses and trams are excluded. The transport conditions and tariff regulations of MDV apply. More about the MDV area can be found at <a href=\"https:\/\/www.l.de\/verkehrsbetriebe\/tarifbestimmungen-und-befoerderungsbedingungen\/\">www.L.de\/public-transportation\/tariff-regulations-and-conditions-of-carriage.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15433 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">Which tickets can be purchased with the check-in\/check-out function?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>The following tickets can be easily charged to you via check-in\/check-out:<\/p>\n<ul>\n<li>Single ticket adult (also for LeipzigMOVE+)<\/li>\n<li>Short-distance single ticket for adults (also for LeipzigMOVE+)<\/li>\n<li>One-way ticket child<\/li>\n<li>24-hour ticket Plus for 1 adult (valid in fare zone 110 Leipzig)<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> It is currently not yet possible to take children, dogs and bulky luggage with a ticket using the check-in\/check-out function. Please buy an extra ticket or a children's ticket using the \"Buy ticket\" function in the LeipzigMOVE app or at the ticket machine. It is possible to purchase an additional ticket via \"Buy ticket\" at the same time as using the check-in\/check-out function.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15438 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">Do I have to check out and check in again when changing trains?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>No, you do not need to check out when changing trains. Stay checked in, wait for your connection, and continue your journey relaxed. If you have a particularly long wait for your connection, for example, due to a delay, please make sure that you are still checked in and that an automatic check-out has not occurred.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15443 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">What happens if I forget to check out at the end of my journey?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>If you forget to check out, you don't have to worry. Our system automatically recognizes when you are no longer travelling a route by train or bus or when there is no longer a stop near you and then automatically checks you out. Check-in\/check-out only charges you for routes that you have actually traveled by bus or train.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15448 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">How is the price capped in the check-in\/check-out function?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>The maximum price in a 24-hour period corresponds to the price of a 24-hour ticket for one person (adult or child) according to the number of fare zones traveled. This automatically calculates the most affordable price for you.<\/p>\n<p>It should be noted that in tariff zone 110 (city of Leipzig), a 24-hour ticket is not available for a child. Therefore, price optimization is not possible.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15453 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">Is it possible to take children, bicycles, dogs and\/or bulky luggage with you?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>No, it is currently not possible to take children, bicycles, dogs or bulky luggage on board. Please buy an extra ticket or a children's ticket using the \"Buy ticket\" function in the LeipzigMOVE app or at the ticket machine.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15458 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">What discounts can be utilized with the check-in\/check-out function?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>Your upgrade to LeipzigMOVE+ will naturally be taken into account when using the check-in\/check-out function. The discount will be deducted when calculating your best price. Other discount cards, such as a BahnCard, are excluded from the function. You can find more information about LeipzigMOVE+ at <a href=\"https:\/\/leipzig-move.de\/en\/angebote\/\">Offers.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15464 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">Which payment methods are offered in the check-in\/check-out function?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>You have the option to pay via PayPal, credit card (Visa and Mastercard), Klarna Pay Now (instant payment - direct debit via Klarna), Google Pay, and Apple Pay.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-be3762cf gb-query-loop-item post-15475 faq type-faq status-publish hentry faq-kategorie-check-in-check-out\"><div class=\"gb-container gb-container-be3762cf\">\n<div class=\"gb-container gb-container-ba4cbf50 gb-accordion\">\n<div class=\"gb-container gb-container-7240803e gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-2733d899 gb-accordion__toggle\" id=\"gb-accordion-toggle-2733d899\"><span class=\"gb-button-text\">Why does check-in\/check-out need to access my GPS and movement data?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-dce5d6da\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-dce5d6da\">\n<p class=\"gb-headline gb-headline-9d1310b7 gb-headline-text\"><p>So that we can correctly record your journey, we need to know your location and determine from your movement data whether you are traveling on foot or by train\/bus. Only if the app has access to this data can a valid ticket be issued to you. We assure you that your data will only be used for the purpose of journey detection and price calculation. You can find all information on data protection at <a href=\"https:\/\/www.l.de\/datenschutz\/verkehrsbetriebe\/leipzigmove-app\/\">www.L.de\/datenschutz\/verkehrsbetriebe\/leipzigmove-app\/.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-afe10293\" role=\"tabpanel\" id=\"faq-bikesharing\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-15\">Bike sharing<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5e12b44f gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-04ff74a5 gb-query-loop-item post-1868 faq type-faq status-publish hentry faq-kategorie-bikesharing\"><div class=\"gb-container gb-container-04ff74a5\">\n<div class=\"gb-container gb-container-aa54a513 gb-accordion\">\n<div class=\"gb-container gb-container-f1de3f1a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-7541d2fa gb-accordion__toggle\" id=\"gb-accordion-toggle-7541d2fa\"><span class=\"gb-button-text\">How much does bike sharing in LeipzigMOVE cost?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-1cd75be4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1cd75be4\">\n<p class=\"gb-headline gb-headline-f9de15e5 gb-headline-text\"><p>Bikesharing is billed in 15-minute units - every unit or part thereof counts. One unit costs \u20ac1. For example, if you cycle for 45 minutes, you pay \u20ac3 for your ride with LeipzigMOVE. Service fees may apply if you return the bike in the pink zone (\u20ac1 in Leipzig) or outside the business area (min. \u20ac20 in Leipzig). Service prices may vary in other cities.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-04ff74a5 gb-query-loop-item post-1874 faq type-faq status-publish hentry faq-kategorie-bikesharing\"><div class=\"gb-container gb-container-04ff74a5\">\n<div class=\"gb-container gb-container-aa54a513 gb-accordion\">\n<div class=\"gb-container gb-container-f1de3f1a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-7541d2fa gb-accordion__toggle\" id=\"gb-accordion-toggle-7541d2fa\"><span class=\"gb-button-text\">Where can I park the Nextbike after use?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-1cd75be4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1cd75be4\">\n<p class=\"gb-headline gb-headline-f9de15e5 gb-headline-text\"><p>You can only return the bike in Leipzig within the zones marked on the map (under \u201cFilter\u201d select the \u201cBikesharing-Nextbike\u201d business area):<\/p>\n<ul>\n<li>Blue Zone: free<\/li>\n<li>Mobility stations: free<\/li>\n<li>Pink Zone: +1\u20ac<\/li>\n<li>Outside the zones: min. 20\u20ac penalty fee<\/li>\n<\/ul>\n<p>Service prices may vary in other cities.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-04ff74a5 gb-query-loop-item post-1877 faq type-faq status-publish hentry faq-kategorie-bikesharing\"><div class=\"gb-container gb-container-04ff74a5\">\n<div class=\"gb-container gb-container-aa54a513 gb-accordion\">\n<div class=\"gb-container gb-container-f1de3f1a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-7541d2fa gb-accordion__toggle\" id=\"gb-accordion-toggle-7541d2fa\"><span class=\"gb-button-text\">I have problems opening \/ closing the nextbike.<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-1cd75be4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1cd75be4\">\n<p class=\"gb-headline gb-headline-f9de15e5 gb-headline-text\"><p>By clicking \u201eStart Rental,\u201c the lock on the rear wheel of the bike will automatically open. If this does not happen, wiggle the wheel a bit until the lock pops open and\/or click \u201eUnlock\u201c in the app again. When you have reached your destination, lock the bike by pressing the lever of the lock downwards in the direction of the arrow until it clicks into place. The beep signals that the bike has been successfully locked. This may take a few seconds \u2013 please wait for it to ensure the return was successful. Check the end of the ride in the app. If the bike does not open or lock by itself, you can create a support ticket using the \u201eHelp Button\u201c in the app. Our customer service will then take care of your request.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-04ff74a5 gb-query-loop-item post-1880 faq type-faq status-publish hentry faq-kategorie-bikesharing\"><div class=\"gb-container gb-container-04ff74a5\">\n<div class=\"gb-container gb-container-aa54a513 gb-accordion\">\n<div class=\"gb-container gb-container-f1de3f1a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-7541d2fa gb-accordion__toggle\" id=\"gb-accordion-toggle-7541d2fa\"><span class=\"gb-button-text\">Can I rent several bikes at the same time?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-1cd75be4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1cd75be4\">\n<p class=\"gb-headline gb-headline-f9de15e5 gb-headline-text\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-941\">\n<div id=\"collapse-1-941\" class=\"panel-collapse collapse in\" aria-labelledby=\"faq_1-941\">\n<div class=\"panel-body toggle-content post-content\">\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-5 gradient-container-8 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\">\n<div class=\"fusion-builder-row fusion-row\">\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\">\n<div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\">\n<div class=\"fusion-text fusion-text-5\">\n<p>Yes, you can rent up to four Nextbikes at the same time via LeipzigMOVE.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-04ff74a5 gb-query-loop-item post-32503 faq type-faq status-publish hentry faq-kategorie-bikesharing\"><div class=\"gb-container gb-container-04ff74a5\">\n<div class=\"gb-container gb-container-aa54a513 gb-accordion\">\n<div class=\"gb-container gb-container-f1de3f1a gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-7541d2fa gb-accordion__toggle\" id=\"gb-accordion-toggle-7541d2fa\"><span class=\"gb-button-text\">Are there still free quotas for bike sharing?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-1cd75be4\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-1cd75be4\">\n<p class=\"gb-headline gb-headline-f9de15e5 gb-headline-text\"><p>You have the chance to secure your monthly free rides through BonusMOVE \u2013 the LVB bonus program. Simply sign up for BonusMOVE in the app and start collecting your first points. With your status or a coupon, you'll receive your next Nextbike free ride.<\/p>\n<p>Important: The status free units are only unlocked on the 1st of the following month. For example, if you upgrade to Bronze status in October, you will have one free unit per month from November 1st.<\/p>\n<p style=\"font-weight: 400\">You can find more information at: <a href=\"https:\/\/leipzig-move.de\/en\/bonusmove\/\">leipzig-move.de\/bonusmove<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-c5a1294d\" role=\"tabpanel\" id=\"faq-bike-ride\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-16\">Bike&amp;Ride<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-843a9893 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1883 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">What is Bike+Ride?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>Bike+Ride are bicycle parking spaces that offer you the opportunity to park your bicycle safely. Depending on the location of the Bike+Ride facility, one of the following types of facility is available:<\/p>\n<ul>\n<li>Bicycle garage<\/li>\n<li>Bicycle box<\/li>\n<\/ul>\n<p>You will receive a personal access code for the desired rental period, with which you can use the bike box or garage.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1886 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">What is the difference between bicycle garages and bicycle boxes?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>One <strong>Bicycle garage <\/strong>It has a central access point for all users. Within the facility there are individual parking spaces. The users of the facility have individual access credentials to open the facility.<\/p>\n<p><strong>Bike boxes <\/strong>possess multiple separate individual parking spaces. Each of the individual boxes has its own door and can be opened and closed individually. Each user has individual access credentials with which they can open only their bicycle box.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1889 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How can I rent a bicycle parking space?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>To book a bike parking spot, you need a LeipzigMOVE account. You can find out how to register an account in our FAQs under the question <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#faq-registrierung\">\u201eHow do I register?.<\/a> If you already have a LeipzigMOVE account, you can book your bike parking space as follows:<\/p>\n<ol>\n<li>On the LeipzigMOVE app's home screen, click the Bike+Ride tile.<\/li>\n<li>Then select the location where you would like to book a parking space from the list of available bike boxes and garages.<\/li>\n<li>In the next step, you can select the rental period and, if applicable, a parking space within the bike box.<\/li>\n<\/ol>\n<p>Complete the booking.<\/p>\n<p>You will then receive the access details for your parking space in LeipzigMOVE. You can open the bicycle box or garage with the QR code.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1892 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">For how long can I rent a bicycle parking space?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>In principle, rental is possible on a daily, weekly, monthly and annual basis. Please note, however, that we have only activated a certain number of pitches at the facilities for short-term bookings.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1895 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How much does a parking space in a bicycle box or garage cost?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><table style=\"width: auto\">\n<thead>\n<tr>\n<th>Rental period<\/th>\n<th>Price<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1 day<\/td>\n<td>1 \u20ac<\/td>\n<\/tr>\n<tr>\n<td>1 week<\/td>\n<td>5 \u20ac<\/td>\n<\/tr>\n<tr>\n<td>1 month<\/td>\n<td>10 \u20ac<\/td>\n<\/tr>\n<tr>\n<td>1 year<\/td>\n<td>90 \u20ac<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1898 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How big and heavy can my bike be?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>The bicycle must not exceed the following dimensions:<\/p>\n<ul>\n<li>1.16 m high<\/li>\n<li>1.98 m long<\/li>\n<li>0.80 m wide<\/li>\n<li>55 mm tire width<\/li>\n<\/ul>\n<p>If available, bicycles on the upper parking level may weigh a maximum of 18 kg.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1901 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How do I open the bike box or garage?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p><strong>Booking and Payment <\/strong>Book and pay for a parking space for the desired period directly in the LeipzigMOVE app via the map or via the \"Bike+Ride\" tile. You will immediately receive your personal access data directly in the app.<\/p>\n<p><strong>Open with QR code <\/strong>Hold the QR code in the app up to the scanner above the number pad. The door will open. Before the first time you open it, you\u2019ll need to take an extra step: Press the # button before scanning the QR code. This also applies after you\u2019ve extended your parking spot in the app.<\/p>\n<p><strong>Open by numeric input <\/strong>You can also open the facility without a QR code. To do this, simply enter the box number and the PIN one after the other without the area code. The following steps must be performed before each first opening. This also applies after you have extended your parking space in the app:<\/p>\n<ul>\n<li>Press the # button<\/li>\n<li>Expiration Date, e.g. 20230815<\/li>\n<li>Input \u201eBox Number\u201c, e.g. 002<\/li>\n<li>PIN, e.g., 1234<\/li>\n<li>Checksum, e.g. 54321<\/li>\n<\/ul>\n<p>You can find your personal login details in the app under the QR code by clicking \u201eOpen parking space without QR code.\u201c.<\/p>\n<p><strong>Please note:<\/strong> In bicycle garages, only the left or right door opens at a time.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1904 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How often can I open the door of the bike garage or bike box during the rental period?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>During the rental period, you can open and close the door as often as you like with your access credentials.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1907 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How does parking a bicycle on the upper floor work?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>The upper storage surfaces are equipped with a rail that can be pulled out and folded down. The bicycle is placed on this rail, and the rail is raised. A corresponding device securely fastens the bicycle to the rail.<\/p>\n<p>Please note that parking an e-bike\/pedelec in the upper area of the boxes is not possible at every location due to the weight. This depends on the type of facility on site. The exact details can be found in the information texts for the individual locations.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1910 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">How can I extend my booking?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>You can extend an active booking at any time. To do this, use the LeipzigMOVE app and call up your current booking. Here you will find the option to extend your booking. Select the desired extension period and complete the booking process.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1913 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">Can I end my booking early?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>No, you cannot end your booking early.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1916 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">Is my adjusted bicycle insured?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>No, your bike is not automatically insured. Leipziger Verkehrsbetriebe (LVB) GmbH is not liable for stolen bicycles, objects or other damage. Please always make sure to lock your bike despite the protected parking location.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1919 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">What happens if I exceed the rental period of a bike box and do not extend it in good time before the booking expires?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>The door of the bike box does not open automatically. Once your booking has expired, the parking space is released again and can be booked by other users. If the bike is still in the bike box at this time, it can be found by the next tenant.<\/p>\n<p>As long as no other user has booked, the door to your parking space can be opened again after the rental period has expired.<\/p>\n<p>If your bicycle is blocking a parking space, we reserve the right to clear the space and charge you for the costs incurred. Therefore, please always pick up your bicycle on time or extend your booking.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1922 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">What should I do if I cannot open the bike box or garage?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>In rare cases, a bike box or bike garage may not open due to vandalism or technical malfunctions. In this case, please contact our customer service directly and explain your issue. Our customer service can be reached at the following phone number: <a href=\"tel:+493414921000\">0341\/492-1000<\/a> or by email at <a href=\"mailto:verkehrsbetriebe@L.de\">verkehrsbetriebe@L.de<\/a> to reach us. We will then find a solution together with you.<\/p>\n<p>If you caused an emergency opening through your own fault, according to our <a href=\"https:\/\/leipzig-move.de\/en\/agb\/\">General Terms and Conditions (GTC)<\/a> the resulting fees.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1325f209 gb-query-loop-item post-1925 faq type-faq status-publish hentry faq-kategorie-bike-ride\"><div class=\"gb-container gb-container-1325f209\">\n<div class=\"gb-container gb-container-9cfb4268 gb-accordion\">\n<div class=\"gb-container gb-container-08c2955f gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-19cf6017 gb-accordion__toggle\" id=\"gb-accordion-toggle-19cf6017\"><span class=\"gb-button-text\">What do I have to do if my booked bicycle parking space is occupied?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-b3e5a77c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-b3e5a77c\">\n<p class=\"gb-headline gb-headline-42be65d8 gb-headline-text\"><p>This case can occur if the previous user of the parking space does not pick up their bicycle before their booking expires. If your booked parking space is occupied, please contact our customer service directly. If another parking space is available at your desired location, you can book it via the LeipzigMOVE app. The rental fee for the first booking will be refunded. You can reach our customer support at the phone number <a href=\"tel:+493414921000\">0341\/492-1000<\/a> or by email at <a href=\"\/en\/verkehrsbetriebe@L.de\/\">public.transport@L.de.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-eb37dd0c\" role=\"tabpanel\" id=\"faq-taxi\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-17\">Cab<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-5c5c312b gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-7156acf6 gb-query-loop-item post-161252 faq type-faq status-publish hentry faq-kategorie-taxi\"><div class=\"gb-container gb-container-7156acf6\">\n<div class=\"gb-container gb-container-cfdc9174 gb-accordion\">\n<div class=\"gb-container gb-container-8a22a22b gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-1b34bb4e gb-accordion__toggle\" id=\"gb-accordion-toggle-1b34bb4e\"><span class=\"gb-button-text\">Here's how taxi booking works in LeipzigMOVE:\n\n1.  **Open the LeipzigMOVE app:** Make sure you have the app installed on your smartphone.\n2.  **Enter your destination:** Type in where you want to go.\n3.  **Choose \"Taxi\":** Select the taxi option.\n4.  **Confirm your pickup location:** The app will usually detect your current location, but you can adjust it if needed.\n5.  **Book your ride:** Tap the button to book. The app will show you available taxis and an estimated arrival time.\n6.  **Track your taxi:** You can follow the taxi's progress on the map in real-time.\n7.  **Payment:** Payment is typically handled within the app, often via stored credit card or other digital payment methods.<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-860e2bcd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-860e2bcd\">\n<p class=\"gb-headline gb-headline-50f39e8d gb-headline-text\"><p>With LeipzigMOVE you can <strong>Book, track, and pay for taxis directly<\/strong> \u2013 everything digital and without additional effort.<\/p>\n<p>Your advantages:<\/p>\n<ul>\n<li>No separate taxi app needed<\/li>\n<li>Easy booking via your mobility app LeipzigMOVE<\/li>\n<li>automatic billing via your stored payment method<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7156acf6 gb-query-loop-item post-1967 faq type-faq status-publish hentry faq-kategorie-taxi\"><div class=\"gb-container gb-container-7156acf6\">\n<div class=\"gb-container gb-container-cfdc9174 gb-accordion\">\n<div class=\"gb-container gb-container-8a22a22b gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-1b34bb4e gb-accordion__toggle\" id=\"gb-accordion-toggle-1b34bb4e\"><span class=\"gb-button-text\">How do I pay for the cab ride?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-860e2bcd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-860e2bcd\">\n<p class=\"gb-headline gb-headline-50f39e8d gb-headline-text\"><p>You pay for your ride cashless and conveniently with your LeipzigMOVE account using your chosen payment method. After the ride is completed, the taxi driver will present you with a receipt for the amount due. Sign it to confirm the fare. Exactly this amount will also appear on your LeipzigMOVE invoice later.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7156acf6 gb-query-loop-item post-1970 faq type-faq status-publish hentry faq-kategorie-taxi\"><div class=\"gb-container gb-container-7156acf6\">\n<div class=\"gb-container gb-container-cfdc9174 gb-accordion\">\n<div class=\"gb-container gb-container-8a22a22b gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-1b34bb4e gb-accordion__toggle\" id=\"gb-accordion-toggle-1b34bb4e\"><span class=\"gb-button-text\">Can I cancel cab bookings?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-860e2bcd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-860e2bcd\">\n<p class=\"gb-headline gb-headline-50f39e8d gb-headline-text\"><p>Yes, you can cancel your journey free of charge before it starts. Simply click on \"Cancel\" in your app booking.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7156acf6 gb-query-loop-item post-1973 faq type-faq status-publish hentry faq-kategorie-taxi\"><div class=\"gb-container gb-container-7156acf6\">\n<div class=\"gb-container gb-container-cfdc9174 gb-accordion\">\n<div class=\"gb-container gb-container-8a22a22b gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-1b34bb4e gb-accordion__toggle\" id=\"gb-accordion-toggle-1b34bb4e\"><span class=\"gb-button-text\">What can I do if my cab doesn't show up?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-860e2bcd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-860e2bcd\">\n<p class=\"gb-headline gb-headline-50f39e8d gb-headline-text\"><p>The taxi may take a little longer to reach you for various reasons, such as high demand or increased traffic.<\/p>\n<p>Your options:<\/p>\n<ul>\n<li><strong>Wait a moment<\/strong> The taxi might still be on its way to you.<\/li>\n<li><strong>Cancel booking:<\/strong> As long as you haven't started your trip yet, there are no costs for you.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7156acf6 gb-query-loop-item post-1976 faq type-faq status-publish hentry faq-kategorie-taxi\"><div class=\"gb-container gb-container-7156acf6\">\n<div class=\"gb-container gb-container-cfdc9174 gb-accordion\">\n<div class=\"gb-container gb-container-8a22a22b gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-1b34bb4e gb-accordion__toggle\" id=\"gb-accordion-toggle-1b34bb4e\"><span class=\"gb-button-text\">What can I do if my need is not covered by a cab option in the app? (e.g. cab with child seat)<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-860e2bcd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-860e2bcd\">\n<p class=\"gb-headline gb-headline-50f39e8d gb-headline-text\"><p>For requests that are not covered by the \"Options\" function, you must contact the cab company 4884 by telephone on <a href=\"tel:+493414884\">0341\/4884<\/a> register. In that case, your booking will not be processed and billed through LeipzigMOVE, but directly through the taxi company.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-7156acf6 gb-query-loop-item post-1979 faq type-faq status-publish hentry faq-kategorie-taxi\"><div class=\"gb-container gb-container-7156acf6\">\n<div class=\"gb-container gb-container-cfdc9174 gb-accordion\">\n<div class=\"gb-container gb-container-8a22a22b gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-1b34bb4e gb-accordion__toggle\" id=\"gb-accordion-toggle-1b34bb4e\"><span class=\"gb-button-text\">I am in a wheelchair, how can I use a cab?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-860e2bcd\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-860e2bcd\">\n<p class=\"gb-headline gb-headline-50f39e8d gb-headline-text\"><p>If you are dependent on an accessible cab, please call the cab company 4884 directly on <a href=\"tel:+493414884\">0341\/4884.<\/a> This way, the taxi company can specifically cater to your request. In this case, your booking will not be processed and billed through LeipzigMOVE, but directly through the taxi company.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-bca53a8a\" role=\"tabpanel\" id=\"faq-escooter\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-18\">E-scooter<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-0bd4859d gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-161267 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">How does e-scooter sharing work with LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>With LeipzigMOVE you can <strong>Find, unlock, and pay for e-scooters quickly<\/strong>.<\/p>\n<p>Your advantages:<\/p>\n<ul>\n<li>Integration of multiple providers (Voi and dott) in one app<\/li>\n<li>easy use with your LeipzigMOVE account<\/li>\n<li>Transparent pricing and billing<\/li>\n<li>Discount coupons via BonusMOVE<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-1982 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">How much does e-scooter sharing cost in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>The unlock fee for e-scooters is \u20ac1 per ride. Once you start your rental, you will pay an additional \u20ac0.22 for every minute or part thereof. This applies to the e-scooters of both partners (Voi and dott).<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-1985 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">Where should I park the e-scooter after the ride?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>All rides with Leipzig e-scooters must be ended at a designated e-scooter parking area. These mobility stations are shown on the map in the LeipzigMOVE app. They are marked with a purple e-scooter icon.<\/p>\n<p>Please note that parking e-scooters outside the stations is not permitted and will be penalized with a \u20ac25 fine. In addition, the journey cannot be completed, so the price per minute will continue to apply.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-1988 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">Do I need a driver's license?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>For riding e-scooters in Leipzig, you do not need a driver's license. However, you must be at least 18 years old to rent an e-scooter through LeipzigMOVE. Please also ensure you are fit to ride.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-1991 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">How do I start and end a journey?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>Here's how it works:<\/p>\n<ol>\n<li>Scan the QR code on the handlebars or manually enter the multi-digit code in the app<\/li>\n<li>Tap \u201eStart Rental\u201c<\/li>\n<li>The e-scooter is ready to go.<\/li>\n<\/ol>\n<p><strong>Important<\/strong>For a safe ride, ensure your chosen e-scooter is fully functional.<\/p>\n<p>If the e-scooter is damaged, please report the damage to the LeipzigMOVE Hotline under E-Scooter. <a href=\"tel:+493414921000\">(+49 341 492 1000).<\/a> Customer support will let you know whether the e-scooter is still roadworthy.<\/p>\n<ol start=\"4\">\n<li>To end the ride, properly park the e-scooter on a designated parking spot.,<\/li>\n<li>Tap \u201eEnd\u201c in the bottom right corner of your active booking, then tap \u201eEnd ride\u201c.<\/li>\n<\/ol>\n<p><strong>Tip<\/strong>If you have any problems ending your ride, please contact the LeipzigMOVE hotline at E-Scooter. <a href=\"tel:+493414921000\">(+49 341 492 1000).<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-1994 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">How do I operate the e-scooter?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><ul>\n<li>To get going, stand on the e-scooter with one foot and push off with the other.<\/li>\n<li>Press the accelerator lever on the handlebars down with your right hand to pick up speed.<\/li>\n<li>Release the lever or carefully apply the handbrake on the left or right to slow down the e-scooter.<\/li>\n<li>Use the indicators on the right and left to show other road users where you are going.<\/li>\n<li>Put the e-scooter back on the stand when you have finished your ride.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-1997 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">What should I do in the event of an accident, a stolen e-scooter or damage?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>Please report any accidents, collisions, damages, personal injuries, stolen or lost vehicles to the LeipzigMOVE hotline for e-scooters. <a href=\"tel:00493414921000\">(+49 341 492 1000).<\/a> In the event of damage, you must contact us by telephone to find out whether you can continue your journey.<\/p>\n<p>You must also report an accident involving personal injury, property damage or other damage to third parties to the local police immediately. This also applies if the vehicle was stolen while you were driving.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-2000 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">How long can I drive?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>The maximum rental period, including paused time, is 60 minutes. After that, the ride will be automatically terminated. If you do not move the Voi e-scooter for 10 minutes or the dott e-scooter for longer than 30 minutes, the ride will also be automatically terminated.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-2006 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">Is there a blood alcohol limit?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>Riding the e-scooter under the influence of alcohol, drugs or medication is prohibited. It impairs your sense of balance, your reaction time and your judgment. This puts you and other road users at risk.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-2009 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">Can I unlock more than one e-scooter?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>No, because you are not allowed to leave an e-scooter opened with your account to another person.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-898baac5 gb-query-loop-item post-32545 faq type-faq status-publish hentry faq-kategorie-e-scooter\"><div class=\"gb-container gb-container-898baac5\">\n<div class=\"gb-container gb-container-74dcb8e5 gb-accordion\">\n<div class=\"gb-container gb-container-11830d51 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-90eccc17 gb-accordion__toggle\" id=\"gb-accordion-toggle-90eccc17\"><span class=\"gb-button-text\">What do I need to bear in mind when riding an e-scooter?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-6495657a\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-6495657a\">\n<p class=\"gb-headline gb-headline-5ddcf6fa gb-headline-text\"><p>Here are some basic rules for your next e-scooter ride:<\/p>\n<ul>\n<li>Always drive sober<\/li>\n<li>Do not take another person on your e-scooter.<\/li>\n<li>Do not lend the e-scooter to anyone else.<\/li>\n<li>Only cycle on marked bike paths or the road<\/li>\n<li>Be considerate of others and drive responsibly<\/li>\n<\/ul>\n<p><strong>Recommendation: Wear a helmet for your own safety.<\/strong><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-419c97a4\" role=\"tabpanel\" id=\"faq-deutschlandticket\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-19\">Germany ticket<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-e9c2db89 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-161299 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">How can I use my Deutschlandticket in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>You can add your D-Ticket to your LeipzigMOVE account in LeipzigMOVE and use it as your travel authorization. The D-Ticket will then be displayed at the bottom of the screen and can also be found under \u201eSubscriptions &amp; Bookings\u201c in the side menu.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-161303 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">How exactly can I add my D-Ticket to LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>To add the D-Ticket in LeipzigMOVE, simply click on \u201eAdd D-Ticket\u201c under \u201eSubscriptions &amp; Bookings.\u201c If you already have a LeipzigMOVE or LeipzigMOVE+ contract and your Deutschlandticket was registered under the same name, your D-Ticket will be automatically added to your account.<\/p>\n<p>If automatic addition didn't work, you can also add the D-ticket manually. Please have your subscription contract number ready. If you have any problems, please contact our <a href=\"https:\/\/leipzig-move.de\/en\/kontakt\/\">Customer support.<\/a><\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-161307 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Where can I find my subscription number?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>You usually receive the subscription agreement number directly via email after placing an order or can find it after a few hours in the <a href=\"https:\/\/abo.l.de\/abo\/\">Customer portal<\/a> view under \u201eMy Contracts\u201c. In individual cases, the review of your online application can take several business days, so your contract number will only become visible in your customer account afterwards.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2012 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Can I also buy the D-Ticket in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, but the app will take you to the customer portal to order your D-Ticket. Here's how:<\/p>\n<ol>\n<li>Open \u201cSubscriptions and Bookings\u201d in the side menu<\/li>\n<li>\u201cTap \u201dAdd D-Ticket\"<\/li>\n<li>\u201cSelect \u201dBuy New D-Ticket\"<\/li>\n<li>Switch to the customer portal and buy your D-Ticket there<\/li>\n<\/ol>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2015 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">If I have my D-ticket in LeipzigMOVE, do I still have to carry the chip card with me?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, it is not necessary to carry the chip card for the D-Ticket. The D-Ticket in LeipzigMOVE, along with a valid identification document, is sufficient as proof of eligibility to travel.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2018 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">What happens if my cell phone goes off - can I continue driving?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>As a customer, you are obliged to carry a valid ticket. If you do not have your chip card with you and cannot show a D-Ticket in LeipzigMOVE, you will not be able to continue your journey.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2021 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Why can't I see my D-ticket for the coming month in the app yet?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>Unless you have canceled it, your D-Ticket will automatically be converted to a D-Ticket for the new month at the end of the month. This happens automatically and you don't have to do anything.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2024 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Can I also use bike and e-scooter sharing with the Deutschlandticket?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, the D-Ticket is only valid for public transport. For bike &amp; e-scooter sharing, as well as all other LeipzigMOVE services, you can simply sign up for a LeipzigMOVE or LeipzigMOVE+ contract under \u201eComplete Profile\u201c and start riding immediately.<\/p>\n<p><strong>Tip: <\/strong>With BonusMOVE, you can directly achieve Gold status with your D-Ticket at LVB and secure 10 free nextbike units each month, as well as many other benefits.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2027 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Can I also add another person's D-Ticket to my LeipzigMOVE account?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, you can only add one D-Ticket to a LeipzigMOVE account. If you have already added your own ticket, you cannot add any more.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2030 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Can I also add subscriptions other than the D-Ticket in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, unfortunately it is not yet possible to store other ABO types (e.g. ABO Basis).<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2033 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Can I add my D-Ticket to LeipzigMOVE even if I have not purchased it from LVB?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, that is not possible. Only D-tickets purchased from LVB can be used with LeipzigMOVE.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2036 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">Do I automatically cancel my D-Ticket subscription if I delete my customer account in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>No, your D-Ticket must also be canceled in the customer portal.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-161341 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">If I cancel my Deutschlandticket, will it also be automatically deleted in LeipzigMOVE?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>If you cancel your Deutschlandticket, the Deutschlandticket will not be renewed at the end of the month in LeipzigMOVE and will disappear from the app after its validity expires.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-2039 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">I have added my D-ticket in LeipzigMOVE. Why does the ticket have a different number to my season ticket?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>The ticket number is used for Germany-wide control and is independent of the subscription number issued by LVB. No second D-Ticket was purchased as a result.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-161349 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">How can I also display my \"Mitnahme-Bausteine\" (take-along building blocks) in the LeipzigMOVE app?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>You can add your take-away modules using the \u201e+\u201c button. Your modules should be found automatically. If no further contract is found, you will need to enter your contract details in the input mask.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-72c8a2ff gb-query-loop-item post-161353 faq type-faq status-publish hentry faq-kategorie-deutschlandticket\"><div class=\"gb-container gb-container-72c8a2ff\">\n<div class=\"gb-container gb-container-2c4d44b0 gb-accordion\">\n<div class=\"gb-container gb-container-85ab0d53 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-4c7564b0 gb-accordion__toggle\" id=\"gb-accordion-toggle-4c7564b0\"><span class=\"gb-button-text\">What happens to my Deutschlandticket in LeipzigMOVE if I pause it?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-f781d321\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f781d321\">\n<p class=\"gb-headline gb-headline-ad2d84e9 gb-headline-text\"><p>At the end of the month, no new barcode will be generated or displayed for your break months.<\/p>\n<p>In LeipzigMOVE, the \u201echip card\u201c remains visible and displays the \u201evalid from\u201c information with the expiration date after pausing.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-814218dd\" role=\"tabpanel\" id=\"faq-deutschland-semesterticket\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-20\">Germany semester ticket<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-bbcc8164 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-161357 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">I study at the University of Leipzig, HTWK, HHL, HMT, HGB, DHSN, Lancaster University, or iba Leipzig and want to add my Deutschland-Semesterticket to LeipzigMOVE. How do I do that?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>Students from the University of Leipzig, HTWK, HHL, HMT, HGB, DHSN, or iba Leipzig can retrieve their Deutschland-Semesterticket via LeipzigMOVE and add it to the app. To be able to add the ticket, you must be registered with LeipzigMOVE and have an L-Login.<\/p>\n<p>Follow these steps to add your Germany semester ticket:<\/p>\n<ol>\n<li>Log in with your LeipzigMOVE account or register with an L-Login (email address and password).<\/li>\n<li>In the side menu, go to \u201eSubscriptions &amp; Bookings.\u201c<\/li>\n<li>Click the \u201eAdd D-Ticket\u201c button and select the \u201eAdd D-Semesterticket\u201c option.\u201c<\/li>\n<li>Choose your university<\/li>\n<li>Log in to your university with your credentials and agree to data transmission to LeipzigMOVE<\/li>\n<li>Complete your date of birth<\/li>\n<li>Click \u201eAdd D-Ticket\u201c and have your personalized semester ticket issued.<\/li>\n<\/ol>\n<p>You can then find your Deutschland-Semesterticket under \"Subscriptions &amp; Bookings\" or as quick access on the start page of the LeipzigMOVE app.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-161361 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">I study at SRH University \u2013 Campus Leipzig and want to add my Deutschland-Semesterticket to LeipzigMOVE. How do I do that?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>There is a special solution for students of SRH University. You will receive an email from Leipziger Verkehrsbetriebe with your contract number. You can use this contract number to retrieve your ticket via LeipzigMOVE.<\/p>\n<p>Follow these steps to add your Germany semester ticket:<\/p>\n<ol>\n<li>Log in with your LeipzigMOVE account or register with an L-Login (email address and password).<\/li>\n<li>In the side menu, go to \u201eSubscriptions &amp; Bookings.\u201c<\/li>\n<li>Click the \u201eAdd D-Ticket\u201c button and select the option \u201eAdd existing D-Ticket\u201c.\u201c<\/li>\n<li>Please enter your contract number, first name, last name, and date of birth.<strong>Important<\/strong>The information must exactly match the email you received (including special characters).<\/li>\n<li>Click on \"Add D-ticket\".<\/li>\n<\/ol>\n<p>You can then find your Deutschland-Semesterticket under \"Subscriptions &amp; Bookings\" or as quick access on the start page of the LeipzigMOVE app.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-2048 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">Do I have to complete my profile in LeipzigMOVE to be able to retrieve my Deutschland-Semesterticket?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>No, you do not need to complete your profile in LeipzigMOVE. To access the Deutschland-Semesterticket, all you need is an L-Login consisting of an e-mail address and password.<\/p>\n<p>With a completed profile, you also have the option to use services like bike sharing, e-scooters, taxis, or bike+ride.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-2051 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">Why can't I see my Germany semester ticket for the next month in the app?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>Your Deutschland-Semesterticket will be converted into a Semesterticket for the new month at the end of the month. This happens automatically until the end of the semester and travel authorization period.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-161371 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">Why can't I see my Germany semester ticket for next semester?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>Your ticket will not renew automatically. You must retrieve it anew in the LeipzigMOVE app for each semester. Please update the app before activating your ticket.<\/p>\n<p>Good to know: After activation, you will initially still see your current ticket. It will update automatically at the start of the semester. What's important is that you have received confirmation for ticket retrieval for the new semester.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-2054 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">When checking my name data for the personalization of the Germany semester ticket, I noticed an error. What do I need to do?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>We take the name data for the personalization from your university. For the ticket inspection, it is important that these name details match the details on your photo ID. Please contact the student administration of your university to have the data changed before you have a Deutschland-Semesterticket issued via LeipzigMOVE.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-2057 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">I entered my date of birth incorrectly when personalizing my Germany semester ticket. What do I have to do to change it?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>You cannot change the date of birth yourself afterwards. Please contact <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#kontakt\">Customer service,<\/a> to communicate your request.<\/p>\n<p>We will take care of your request as quickly as possible.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-2060 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">I can't get a Deutschland-Semesterticket via LeipzigMOVE and get an error message instead.<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4318\">\n<div id=\"collapse-1-4318\" class=\"panel-collapse collapse in\" aria-labelledby=\"faq_1-4318\">\n<div class=\"panel-body toggle-content post-content\">\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3-11 gradient-container-14 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\">\n<div class=\"fusion-builder-row fusion-row\">\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\">\n<div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\">\n<div class=\"fusion-text fusion-text-11\">\n<p>This error message can have various causes. Below you will find a description of the most common errors and possible solutions.<\/p>\n<ul>\n<li><strong>Your name data stored at the university is incomplete.<br \/>\n<\/strong>In order to issue a Deutschland-Semesterticket, we need the first and last name provided by your university. If this data is incomplete, you will receive an error message. Please contact the student administration of your university and have your data completed.<\/li>\n<\/ul>\n<ul>\n<li><strong>The travel authorization period is not transmitted by your university<br \/>\n<\/strong>It may happen that we do not receive a travel authorization period from your university. This can have various causes and prevent your Deutschland-Semesterticket from being issued - e.g. if you have not re-registered for the semester or have not paid the semester fee in full.<br \/>\nPlease contact the student administration of your university to have the case checked and to obtain a travel authorization.<\/li>\n<\/ul>\n<ul>\n<li><strong>Driving license already issued.<br \/>\n<\/strong>The Deutschland-Semesterticket can only be linked to a LeipzigMOVE account. It is no longer possible to link the ticket to another account once the ticket has been created.<\/li>\n<\/ul>\n<p>If your ticket has already been issued by another person unknown to you, please contact the <a href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/#kontakt\">Customer service.<\/a> We are trying to help you as quickly as possible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-161384 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">What do I need for a check?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>During a ticket inspection, your Germany Semester Ticket in LeipzigMOVE must be presented in addition to your current photo ID. Your name must match on both documents.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-161388 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">What happens when my cell phone is empty - can I continue driving?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>As a customer, you are obliged to carry a valid ticket. If you cannot show your ticket at LeipzigMOVE, you will not be able to continue your journey.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-6d14cf72 gb-query-loop-item post-161392 faq type-faq status-publish hentry faq-kategorie-deutschland-semesterticket\"><div class=\"gb-container gb-container-6d14cf72\">\n<div class=\"gb-container gb-container-e2fa6375 gb-accordion\">\n<div class=\"gb-container gb-container-9a6eb3a9 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-6c2e7f95 gb-accordion__toggle\" id=\"gb-accordion-toggle-6c2e7f95\"><span class=\"gb-button-text\">What if I don't have internet?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-fc8c595e\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-fc8c595e\">\n<p class=\"gb-headline gb-headline-2def73e3 gb-headline-text\"><p>Your mobile ticket display is also possible without a permanent Wi-Fi connection, for example, during a train journey.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-54c74c03\" role=\"tabpanel\" id=\"faq-sonstiges\">\n\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-21\">Other<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-ab8dad03 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-eb0b395f gb-query-loop-item post-2066 faq type-faq status-publish hentry faq-kategorie-sonstiges\"><div class=\"gb-container gb-container-eb0b395f\">\n<div class=\"gb-container gb-container-723abdb6 gb-accordion\">\n<div class=\"gb-container gb-container-5621ba67 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-ffe873ac gb-accordion__toggle\" id=\"gb-accordion-toggle-ffe873ac\"><span class=\"gb-button-text\">I have questions about my booking. Who can I ask?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-637952c5\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-637952c5\">\n<p class=\"gb-headline gb-headline-64b0980c gb-headline-text\"><p>For questions about a specific bike-sharing, e-scooter-sharing, or taxi booking, or a ticket purchase, you can contact us directly by clicking \u201eHelp\u201c from your active booking. From there, you will be automatically redirected to our customer service.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-eb0b395f gb-query-loop-item post-2069 faq type-faq status-publish hentry faq-kategorie-sonstiges\"><div class=\"gb-container gb-container-eb0b395f\">\n<div class=\"gb-container gb-container-723abdb6 gb-accordion\">\n<div class=\"gb-container gb-container-5621ba67 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-ffe873ac gb-accordion__toggle\" id=\"gb-accordion-toggle-ffe873ac\"><span class=\"gb-button-text\">I have a problem or general questions about using the app.<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-637952c5\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-637952c5\">\n<p class=\"gb-headline gb-headline-64b0980c gb-headline-text\"><p>For general questions about app usage, feel free to contact us by phone at our support hotline. <a href=\"tel:+493414921000\">(0341\/4921000)<\/a> or by email at <a href=\"mailto:verkehrsbetriebe@L.de\">verkehrsbetriebe@L.de<\/a> place.<\/p>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-eb0b395f gb-query-loop-item post-161448 faq type-faq status-publish hentry faq-kategorie-sonstiges\"><div class=\"gb-container gb-container-eb0b395f\">\n<div class=\"gb-container gb-container-723abdb6 gb-accordion\">\n<div class=\"gb-container gb-container-5621ba67 gb-accordion__item\" data-transition=\"slide\">\n<button class=\"gb-button gb-button-ffe873ac gb-accordion__toggle\" id=\"gb-accordion-toggle-ffe873ac\"><span class=\"gb-button-text\">How do I delete my LeipzigMOVE account?<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n<div id=\"gb-accordion-content-637952c5\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-637952c5\">\n<p class=\"gb-headline gb-headline-64b0980c gb-headline-text\"><p>If you want to delete your LeipzigMOVE account, you can do so directly in the app in the main menu under Profile.<\/p>\n<p>Important:<\/p>\n<ul>\n<li>Deletion removes personal data and active links.<\/li>\n<li>Existing subscriptions like the Deutschlandticket must be canceled separately.<\/li>\n<li>After deletion, access to past bookings and tickets is no longer possible.<\/li>\n<\/ul>\n<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-tabs__item gb-tabs__item-4337341e\" role=\"tabpanel\" id=\"faq-gebuehren\">\n<h3 class=\"wp-block-heading has-base-3-color has-text-color has-link-color wp-elements-22\">Fees<\/h3>\n\n\n\n<p class=\"has-base-3-color has-text-color has-link-color wp-elements-23 wp-block-paragraph\">In the event of improper use, the LVB is entitled to demand lump-sum compensation for the costs incurred, subject to proof of higher costs, in accordance with the list below. The user reserves the right to prove that no or less damage was incurred.<\/p>\n\n\n<div class=\"gb-container gb-container-da9f0373 gb-accordion\">\n<div class=\"gb-container gb-container-768a8412 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-a328558b gb-accordion__toggle\" id=\"gb-accordion-toggle-a328558b\"><span class=\"gb-button-text\">General<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-ba35485c\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ba35485c\">\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Facts of the case<\/th><th class=\"has-text-align-right\" data-align=\"right\">Price<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Bank fee from the chargeback<\/td><td class=\"has-text-align-right\" data-align=\"right\">depending on the credit institution<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Telephone booking \/ change booking<\/td><td class=\"has-text-align-right\" data-align=\"right\">2 \u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-97c087e3 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-97d64554 gb-accordion__toggle\" id=\"gb-accordion-toggle-97d64554\"><span class=\"gb-button-text\">Bike sharing<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-ed21bf88\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-ed21bf88\">\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Facts of the case<\/th><th class=\"has-text-align-right\" data-align=\"right\">Price<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Returning a rental bike<br>- In areas marked in pink in the flex zone<br>- In areas outside the flex zone or ward that are not marked in color<br>- Violation of parking and parking regulations<\/td><td class=\"has-text-align-right\" data-align=\"right\">1 \u20ac<br>min. 20 \u20ac<sup data-fn=\"d4ca0b4b-62b5-4949-a31c-ae9442018f58\" class=\"fn\"><a href=\"#d4ca0b4b-62b5-4949-a31c-ae9442018f58\" id=\"d4ca0b4b-62b5-4949-a31c-ae9442018f58-link\">1<\/a><\/sup><br>20 \u20ac<br><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Rental bike not parked correctly or not locked at all<\/td><td class=\"has-text-align-right\" data-align=\"right\">25 \u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-efe9a0cb gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-10cdd639 gb-accordion__toggle\" id=\"gb-accordion-toggle-10cdd639\"><span class=\"gb-button-text\">E-scooter sharing<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-c9b366cf\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-c9b366cf\">\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Facts of the case<\/th><th class=\"has-text-align-right\" data-align=\"right\">Price<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Incorrectly parked e-scooters (outside the city's service area or marked parking areas)<\/td><td class=\"has-text-align-right\" data-align=\"right\">min. 25 \u20ac<sup data-fn=\"f46a89b9-b7fc-4eff-89d6-0837caacd995\" class=\"fn\"><a href=\"#f46a89b9-b7fc-4eff-89d6-0837caacd995\" id=\"f46a89b9-b7fc-4eff-89d6-0837caacd995-link\">2<\/a><\/sup><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Loss or destruction of the battery due to customer fault<\/td><td class=\"has-text-align-right\" data-align=\"right\">500 \u20ac<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Flat-rate compensation for processing administrative offenses \/ criminal offenses E-scooters<\/td><td class=\"has-text-align-right\" data-align=\"right\">10 \u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-95e2dcb0 gb-accordion__item\" data-transition=\"slide\">\n\n<button class=\"gb-button gb-button-fb89b7c6 gb-accordion__toggle\" id=\"gb-accordion-toggle-fb89b7c6\"><span class=\"gb-button-text\">Bike+Ride<\/span><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\" fill=\"currentColor\"><\/path><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 448 512\" width=\"1em\" height=\"1em\" aria-hidden=\"true\" role=\"img\" class=\"gb-accordion__icon-open\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\" fill=\"currentColor\"><\/path><\/svg><\/span><\/button>\n\n\n<div id=\"gb-accordion-content-188c7e27\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-188c7e27\">\n\n<figure class=\"wp-block-table is-style-regular\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">Facts of the case<\/th><th class=\"has-text-align-right\" data-align=\"right\">Price<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Clearing a Bike+Ride parking space<\/td><td class=\"has-text-align-right\" data-align=\"right\">80 \u20ac<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Self-inflicted emergency opening<\/td><td class=\"has-text-align-right\" data-align=\"right\">120 \u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<\/div>\n<div class=\"gb-shapes\"><div class=\"gb-shape gb-shape-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><div class=\"gb-shape gb-shape-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><\/div><\/div>\n\n<div class=\"gb-container gb-container-8ece56ac gbp-section\" id=\"kontakt\">\n<div class=\"gb-container gb-container-ac098df0 scroll-icon-top\">\n\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 117.178 162\">\n    <path d=\"M58.593 0A58.59 58.59 0 0 0 0 58.59c0 32.352 52.93 100.406 52.93 100.406a6.837 6.837 0 0 0 11.323 0s52.925-68.054 52.925-100.406A58.583 58.583 0 0 0 58.594 0\" fill=\"#fbc10f\"\/>\n    <path d=\"M78.38 74.312 62.349 89.626a4.943 4.943 0 0 1-6.84 0L39.416 74.312a4.515 4.515 0 0 1 0-6.6 5.05 5.05 0 0 1 6.9 0l7.7 7.359V41.94a4.891 4.891 0 0 1 9.771 0v33.135l7.7-7.359a5.05 5.05 0 0 1 6.9 0 4.515 4.515 0 0 1 0 6.6Z\" fill=\"#fff\"\/>\n<\/svg>\n\n<\/div>\n\n<div class=\"gb-container gb-container-616ab3d6 animated fadeInUp slow o-anim-offset-5% gbp-card-content gbp-card gbp-section__inner\">\n\n<h2 class=\"wp-block-heading has-text-align-center\">Contact us<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-c5a17cff gb-headline-text\">Do you have any questions? Take a look at our FAQ, where you will find all the answers to the most frequently asked questions. If your questions are not answered there, you can reach us via the following contact options.<\/p>\n\n\n\n<div class=\"gb-element-aa1c3f8b\">\n<div class=\"gb-element-6371129a\">\n<p class=\"gb-headline gb-headline-0d646fb1 gb-headline-text gbp-like-h3\">Telephone<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+493414921000\">0341 492-1000<\/a> | Available 24\/7<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a313d712 gb-headline-text gbp-like-h3\">e-mail<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:verkehrsbetriebe@L.de\">verkehrsbetriebe@L.de<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"gb-element-d7fd5a9e\">\n<p class=\"gb-headline gb-headline-b4fe2007 gb-headline-text gbp-like-h3\">Personal<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service Center<\/strong><br>Markgrafenstra\u00dfe 2 | 04109 Leipzig<br>Mon to Fri 8 a.m. - 8 p.m. and Sat 8 a.m. - 4 p.m.<br><a href=\"https:\/\/maps.app.goo.gl\/7RnPJ9tUbQP4fQ7K8\" data-type=\"link\" data-id=\"https:\/\/maps.app.goo.gl\/7RnPJ9tUbQP4fQ7K8\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Google Maps<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mobility center at the main station<\/strong><br>Willy-Brandt-Platz | 04109 Leipzig <br>Mon to Fri 8 a.m. - 8 p.m. and Sat 8 a.m. - 4 p.m.<br><a href=\"https:\/\/maps.app.goo.gl\/XFF831N1N97hMByg6\" data-type=\"link\" data-id=\"https:\/\/maps.app.goo.gl\/XFF831N1N97hMByg6\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Google Maps<\/a><\/p>\n<\/div>\n\n\n<\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-b2a69985 scroll-icon-bottom\">\n\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 117.178 162\">\n    <path d=\"M58.593 0A58.59 58.59 0 0 0 0 58.59c0 32.352 52.93 100.406 52.93 100.406a6.837 6.837 0 0 0 11.323 0s52.925-68.054 52.925-100.406A58.583 58.583 0 0 0 58.594 0\" fill=\"#fbc10f\"\/>\n    <path d=\"M78.38 74.312 62.349 89.626a4.943 4.943 0 0 1-6.84 0L39.416 74.312a4.515 4.515 0 0 1 0-6.6 5.05 5.05 0 0 1 6.9 0l7.7 7.359V41.94a4.891 4.891 0 0 1 9.771 0v33.135l7.7-7.359a5.05 5.05 0 0 1 6.9 0 4.515 4.515 0 0 1 0 6.6Z\" fill=\"#fff\"\/>\n<\/svg>\n\n<\/div>\n<div class=\"gb-shapes\"><div class=\"gb-shape gb-shape-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><div class=\"gb-shape gb-shape-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1200 137.6\" preserveaspectratio=\"none\"><path d=\"M0 137.6h1200V21.9l-66.7 26.7c-66.7 26.7-200 80-333.3 66.7S533.3 21.9 400 4.2C266.7-13.9 133.3 31.1 66.7 53L0 75.3v62.3z\"\/><\/svg><\/div><\/div><\/div>\n\n<div class=\"gb-container gb-container-13ad965f gbp-section\">\n<div class=\"gb-container gb-container-c458c4fa gbp-section__inner\">\n<div class=\"gb-container gb-container-5a4f70dd animated fadeInLeft slow\"><\/div>\n\n<div class=\"gb-container gb-container-26669cf1 animated fadeInRight delay-200ms slow\">\n\n<p class=\"gb-headline gb-headline-ce4ad589 gb-headline-text gbp-like-h3\">Make your MOVE!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Download the app now and get started.<\/p>\n\n\n<div class=\"gb-container gb-container-a9857737\">\n\n<figure class=\"gb-block-image gb-block-image-d18d2d69\"><a href=\"https:\/\/apps.apple.com\/de\/app\/leipzigmove\/id1513894104\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"gb-image gb-image-d18d2d69\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/button-appstore-blue.svg\" alt=\"\" title=\"button-appstore-blue\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-9bdee82b\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=de.tafmobile.mobility.leipzigmove&amp;hl=de\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"gb-image gb-image-9bdee82b\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/button-playstore-blue.svg\" alt=\"\" title=\"button-playstore-blue\"\/><\/a><\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<section class=\"gb-container gb-container-0ff80d0a o-anim-offset-5% gbp-section\">\n<div class=\"gb-container gb-container-dea8fd2f animated fadeInUp slow gbp-section__inner\">\n\n<p class=\"gb-headline gb-headline-6fdb5781 gb-headline-text\">More about LeipzigMOVE<\/p>\n\n\n<div class=\"gb-container gb-container-9cfdfc07\">\n\n<figure class=\"gb-block-image gb-block-image-7e1eada6\"><a href=\"https:\/\/www.l.de\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" class=\"gb-image gb-image-7e1eada6\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-l-png.webp\" alt=\"\" title=\"icon-l\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-1a8398c6\"><a href=\"https:\/\/www.instagram.com\/leipzigerverkehrsbetriebe\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" class=\"gb-image gb-image-1a8398c6\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-insta-png.webp\" alt=\"\" title=\"icon-insta\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-91ba8cb3\"><a href=\"https:\/\/www.youtube.com\/channel\/UConfZfGXdis7gEAGE64B0jA\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" class=\"gb-image gb-image-91ba8cb3\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-youtube-png.webp\" alt=\"\" title=\"icon-youtube\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-eee39d2b\"><a href=\"https:\/\/www.facebook.com\/LVBdirekt\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" class=\"gb-image gb-image-eee39d2b\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-facebook-png.webp\" alt=\"\" title=\"icon-facebook\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-43ada29b\"><a href=\"https:\/\/www.linkedin.com\/company\/leipziger-verkehrsbetriebe-lvb-gmbh\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" class=\"gb-image gb-image-43ada29b\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-linkedin-png.webp\" alt=\"\" title=\"icon-linkedin\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-3003c9f4\"><a href=\"https:\/\/www.whatsapp.com\/channel\/0029VarPpBM6buMHP9r2a01J\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" class=\"gb-image gb-image-3003c9f4\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-whatsapp.png\" alt=\"\" title=\"icon-whatsapp\" srcset=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-whatsapp.png 40w, https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-whatsapp-12x12.png 12w\" sizes=\"auto, (max-width: 40px) 100vw, 40px\" \/><\/a><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-86115874\">\n\n<figure class=\"gb-block-image gb-block-image-c0f3d90e\"><a href=\"https:\/\/apps.apple.com\/de\/app\/leipzigmove\/id1513894104\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"60\" class=\"gb-image gb-image-c0f3d90e\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-appstore-png.webp\" alt=\"\" title=\"icon-appstore\"\/><\/a><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-242855e5\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=de.tafmobile.mobility.leipzigmove&amp;hl=de\"><img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"60\" class=\"gb-image gb-image-242855e5\" src=\"https:\/\/leipzig-move.de\/wp-content\/uploads\/icon-playstore-png.webp\" alt=\"\" title=\"icon-playstore\"\/><\/a><\/figure>\n\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Our Vision FAQ Here you'll find answers to the most frequently asked questions about our services, processes, and offerings. If your question isn't listed, don't hesitate to contact us directly \u2013 we're happy to help! Contact Do you have questions? Feel free to check out our FAQ, where you'll find all the answers to the most common... <a title=\"About us\" class=\"read-more\" href=\"https:\/\/leipzig-move.de\/en\/ueber-uns\/\" aria-label=\"Read more about About us\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":180,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"inline_featured_image":false,"footnotes":"[{\"content\":\"Wenn die R\u00fcckgabe des Fahrrades au\u00dferhalb einer Flexzone erfolgt, berechnen die LVB eine Servicegeb\u00fchr von 20 \u20ac plus 2 \u20ac pro km Entfernung von der Grenze der Flexzone. Die Servicegeb\u00fchren k\u00f6nnen in anderen St\u00e4dten au\u00dferhalb des Leipziger Bediengebietes abweichen.\",\"id\":\"d4ca0b4b-62b5-4949-a31c-ae9442018f58\"},{\"content\":\"Verleihvorgang kann nicht beendet werden, sodass ein zus\u00e4tzlicher Minutenpreis berechnet wird.\",\"id\":\"f46a89b9-b7fc-4eff-89d6-0837caacd995\"}]"},"class_list":["post-1321","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/pages\/1321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/comments?post=1321"}],"version-history":[{"count":39,"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/pages\/1321\/revisions"}],"predecessor-version":[{"id":179256,"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/pages\/1321\/revisions\/179256"}],"wp:attachment":[{"href":"https:\/\/leipzig-move.de\/en\/wp-json\/wp\/v2\/media?parent=1321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}